Technical Product Manager (AI) - Vault Medical

Veeva Systems, Inc.; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO and holidays

Retirement programs

1% charitable giving

Job summary

Veeva Systems is seeking an experienced technical product manager to design and deliver AI Agent solutions for Vault Medical. You will leverage AI to automate the content lifecycle, accelerating Medical review, literature publishing, and generation of medical information responses.

Build AI agents to speed time-to-market while ensuring regulatory compliance. You’ll lead data flow orchestration, RAG architectures, and complex prompt engineering, partnering with Engineering, QA, and Product

Qualifications

• 5+ years in enterprise software product management, engineering, or consulting.
• 2+ years focusing on AI/ML apps, especially LLMs and Generative AI.
• Proficiency in Python and AI frameworks (LangChain, LlamaIndex) and APIs.
• Strong data-flow design, prompt engineering, and model fine-tuning for regulated content.
• Able to translate AI concepts into business value for Legal/Medical/Regulatory teams.
• Experience working with UX and Engineering to build intuitive tools.

Responsibilities

• Be hands-on: design, prototype, configure, and validate AI solutions quickly.
• Be agile: design, implement, iterate.
• Be a storyteller: write clear specs for engineering teams.
• Be a team player: collaborate with Engineering, QA, and Product Management across Veeva apps.
• Lead AI Orchestration & Design for production-ready AI Agent applications (data flow, RAG, prompts).
• Identify high-impact AI use cases in Medical Affairs workflows.
• Define KPIs to demonstrate ROI to stakeholders.

Skills

Product management

AI/ML applications

Python coding

Data modeling

Communication

Collaboration

Education

Bachelor's degree in engineering or CS

Tools

LangChain

LlamaIndex

APIs

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Make the work of our customers delivering life-changing medicines and treatments to patients more efficient and productive. We are looking for an experienced technical product manager to design and deliver high-value AI Agent solutions for Vault Medical.

In this role, you will be the expert in leveraging AI to automate the content lifecycle, from speeding up the Medical review process to automating scientific literature publishing to automating the generation of medical information responses. You will build AI agents that help medical affairs teams accelerate speed-to-market for critical health communications while ensuring compliance.

What You'll Do

• Be hands-on. Design, prototype, define, configure, and validate solutions rapidly to ensure we solve the right problems, in the right order.
• Be agile. Design, implement, iterate.
• Be a storyteller. Author & design high-quality specifications and communicate specific, actionable requirements to your engineering teammates.
• Be a team player. Work with Engineering, QA, and Product Management to build solutions that harmonize across Veeva applications.
• AI Orchestration & Design: Lead the design of production-ready AI Agent applications, focusing on data flow orchestration, RAG architectures, and complex prompt engineering.
• Strategic Product Discovery: Navigate the probabilistic nature of AI by identifying high-impact use cases where LLMs can solve non-deterministic problems in Medical Affairs workflows.
• Performance & Value Metrics: Define and track clear KPIs for AI success to demonstrate ROI to stakeholders.
• Take pride in your work with a passion for excellence.

Requirements

• 5+ years of enterprise software product management, engineering, or consulting experience
• 2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI
• Technical Proficiency: Strong coding skills in Python and experience with AI Frameworks (e.g., LangChain, LlamaIndex) and APIs
• Architectural Knowledge: Deep understanding of data flow design, prompt engineering, and model fine-tuning for highly regulated content
• Communication: Ability to translate complex AI concepts into business value for non-technical stakeholders in Legal, Medical, and Regulatory departments
• Collaboration: Proven track record of working with UX and Engineering to build intuitive tools for complex workflows
• Experience with data modeling (ERDs)
• Ability to work independently in a fast-paced environment and comfortable with ambiguity
• Bachelor's degree in engineering, computer science, or a related discipline
• Must be based in a region in the Eastern Standard Time zone
• Qualified candidates must be legally authorized to work in the USA or Canada

Nice to Have

• Domain Expertise: Direct experience with Veeva Vault Medical
• Life Sciences Experience: Familiarity with scientific literature planning, authoring, review, submissions, or publishing
• Data Background: Experience as a data scientist, machine learning, or data engineering role

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $100,000 - $150,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].