Technical Product Manager

LotusFlare; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A technology company in Toronto is seeking a Product Manager to lead product development in telecom software. The ideal candidate has over 5 years of experience in product management, strong communication skills, and expertise in telecom BSS products. This role offers opportunities for professional growth and meaningful work that impacts customer experiences.

Benefits

Purposeful work with tangible impact

Growth opportunities in cloud-native software

Qualifications

• 5+ years of previous experience in product management or software development in telecom domain.
• 3+ years of working in an Enterprise software company is preferred.
• Able to discuss and work closely with engineers on high‑level technical design and architecture.

Responsibilities

• Contribute to the vision, strategy, prioritization, and execution of product features for software stack.
• Lead the ideation, technical development, and launch of innovative products.
• Drive product development with a team of world-class engineers and designers.

Skills

Telecom BSS experience

TM Forum know-how

Education

Bachelor's degree in Computer Science or similar

Job description

Responsibilities

• Contribute to the vision, strategy, prioritization, and execution of product features for LotusFlare’s software stack
• Lead the ideation, technical development, and launch of innovative products
• Manage technical software products from kick-off to launch
• Turn incomplete, conflicting, or ambiguous inputs into action plans
• Drive product development with a team of world‑class engineers and designers
• Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
• Partner with other cross‑functional teams including engineering, UX / UI, sales, marketing, and customer success
• Analyze and monitor qualitative and quantitative data to develop the most remarkable user experience
• Define core metrics that measure the drivers of the business

Requirements

• 5+ years of previous experience in product management or software development in telecom domain
• Able to discuss and work closely with engineers on high‑level technical design and architecture
• 3+ years of working in an Enterprise software company is preferred
• Knowledge and experience in telecom BSS products is a must
• Knowledge and experience with at least three of TM Forum standards / frameworks (Information Framework, Process Framework, Open APIs, Open Digital Architecture).
• Valid TM Forum certification is not a must but preferred.
• Knowledge and 3+ years experience with either one: Product Catalog, Pricing, Order Management with at least 1 completed customer project or 1 completed product development.
• Strong communication skills, attention to detail, and ability to manage multiple projects and stakeholders
• Able to effectively synthesize disparate quantitative and qualitative data sets to quickly make data‑driven decisions
• Bachelor's degree in Computer Science or similar

Must have skills

• Telecom BSS experience
• TM Forum know-how (preferably certification

About us

At LotusFlare, we attract and keep amazing people by offering two key things :

• Purposeful Work : Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities : We provide the chance to develop professionally while mastering cutting‑edge practices in cloud‑native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.