Technical Inside Sales Pro - Up-Sell & Service

WAJAX; Yellowknife; On-site; CAD 50,000 - 70,000; Full time

Job summary

An industrial solutions provider in Yellowknife seeks a customer service and sales professional responsible for developing client relationships and meeting sales targets. Ideal candidates have a technical diploma and experience with customer service in the industrial sector. The role includes using CRM tools, managing customer satisfaction, and generating new sales leads while providing superior support to clients.

Benefits

Comprehensive compensation package

Learning and development opportunities

Discounts and recognition programs

Qualifications

• Technical, electromechanical, or post-secondary diploma related to the industrial field.
• Knowledge of mechanical power transmission, hydraulics, and pneumatics.
• Results-oriented with a commitment to superior service.

Responsibilities

• Develop and maintain customer information using CRM software.
• Generate new and repeat sales by providing product information.
• Prepare customer presentations and quotations as required.

Skills

Customer service

Sales skills

Communication skills

Problem-solving skills

Planning and organization

Education

Technical or electromechanical diploma

Tools

Microsoft Office

CRM software (Salesforce preferred)

Job description

An industrial solutions provider in Yellowknife seeks a customer service and sales professional responsible for developing client relationships and meeting sales targets. Ideal candidates have a technical diploma and experience with customer service in the industrial sector. The role includes using CRM tools, managing customer satisfaction, and generating new sales leads while providing superior support to clients.