Technical Delivery Manager Intelex Posted a day ago

Industrial Scientific Corporation; Canada; Remote; CAD 110,000 - 183,000; Full time

Benefits offered by this job

Bonus

Equity

Job summary

Intelex Technologies, ULC in Canada is seeking a Technical Delivery Manager to own the roadmap, backlog, prioritization, and delivery outcomes for Infrastructure initiatives.

You will partner with Engineering Managers, Architects, CloudOps, SRE, DBA, DevOps, Security, and Platform Engineering teams to translate infrastructure priorities into actionable work and ensure delivery aligns with business and operational goals. This role emphasizes reliability, modernization, and security.

Qualifications

• 5+ years of Product Management, Technical Product Management, Technical Project Management, or related experience.
• Experience in SaaS or cloud-native environments.
• Experience working with Infrastructure, Cloud Operations, Platform Engineering, SRE, DevOps, Security, or DBA teams.
• Strong understanding of Agile and Scrum delivery practices.
• Experience managing backlogs and prioritizing work in Jira or similar tools.
• Ability to translate technical concepts into business value and actionable requirements.
• Strong stakeholder management, communication, and facilitation skills.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Own and maintain the squad roadmap and prioritized backlog.
• Define, refine, and prioritize user stories, technical requirements, and acceptance criteria.
• Partner with the Engineering Manager and technical leads to establish sprint priorities.
• Participate in backlog refinement, sprint planning, demos, and retrospectives.
• Ensure work items are clear, measurable, and aligned to Infrastructure portfolio priorities.
• Balance new feature work, technical debt, operational improvements, support needs, and modernization efforts.
• Support execution of the broader Infrastructure portfolio roadmap.
• Translate portfolio priorities into squad-level deliverables and measurable outcomes.
• Coordinate dependencies across CloudOps, SRE, DBA, DevOps, Security, and Frontline teams.
• Track milestones, risks, blockers, and delivery commitments for assigned initiatives.
• Contribute to quarterly and annual planning activities by providing squad-level input and visibility.
• Collaborate with Infrastructure leadership to understand priorities, constraints, and expected outcomes.
• Partner with technical teams to convert business needs into practical technical solutions.
• Communicate progress, risks, tradeoffs, and delivery updates to stakeholders.
• Facilitate prioritization discussions by balancing business objectives, impact, technical risk, operational stability, regulatory requirements, and engineering capacity.
• Build alignment between delivery teams, operational teams, product stakeholders, and Infrastructure leadership.
• Use operational data and metrics to support prioritization and decision-making.
• Support initiatives focused on reliability, availability, performance, cloud cost management, security, compliance, automation, and platform modernization.
• Help improve visibility into squad work, delivery progress, dependencies, and outcomes.
• Identify opportunities to improve process efficiency, reduce operational friction, and strengthen delivery predictability.
• Ensure initiatives are delivered with clear scope, expected outcomes, and acceptance criteria.
• Monitor delivery progress and help remove obstacles impacting execution.
• Support release planning, change management, and stakeholder communication.
• Validate that delivered work meets the intended business, technical, and operational objectives.
• Facilitate strategic decision-making by presenting clear options, recommendations, and associated impacts.

Skills

Product management

Technical product management

Technical project management

SaaS / cloud-native environments

Agile / Scrum

Backlog management

Stakeholder management

Communication

Analytical thinking

Tools

Jira

Job description

## Technical Delivery ManagerCanadaJob ID: 10869Company: IntelexBusiness Justification: ReplacementIntelex is seeking a Technical Delivery Manager to own the roadmap, backlog, prioritization, and delivery outcomes for Infrastructure initiatives while providing broader support to the infrastructure portfolio.This role partners closely with Engineering Managers, Architects, CloudOps, SRE, DBA, DevOps, Security, and Platform Engineering teams to translate infrastructure priorities into actionable work and ensure delivery aligns with business and operational outcomes.The successful candidate will balance new initiatives, technical debt, operational improvements, platform modernization, security, reliability, and support-driven work. This is an individual contributor role with no direct people management responsibilities.Key Responsibilities Squad Product Management* Own and maintain the squad roadmap and prioritized backlog.* Define, refine, and prioritize user stories, technical requirements, and acceptance criteria.* Partner with the Engineering Manager and technical leads to establish sprint priorities.* Participate in backlog refinement, sprint planning, demos, and retrospectives.* Ensure work items are clear, measurable, and aligned to Infrastructure portfolio priorities.* Balance new feature work, technical debt, operational improvements, support needs, and modernization efforts.Infrastructure Portfolio Support* Support execution of the broader Infrastructure portfolio roadmap.* Translate portfolio priorities into squad-level deliverables and measurable outcomes.* Coordinate dependencies across CloudOps, SRE, DBA, DevOps, Security, and Frontline teams.* Track milestones, risks, blockers, and delivery commitments for assigned initiatives.* Contribute to quarterly and annual planning activities by providing squad-level input and visibility.Stakeholder Management* Collaborate with Infrastructure leadership to understand priorities, constraints, and expected outcomes.* Partner with technical teams to convert business needs into practical technical solutions.* Communicate progress, risks, tradeoffs, and delivery updates to stakeholders.* Facilitate prioritization discussions by balancing business objectives, impact, technical risk, operational stability, regulatory requirements, and engineering capacity.* Build alignment between delivery teams, operational teams, product stakeholders, and Infrastructure leadership.Operational Excellence* Use operational data and metrics to support prioritization and decision-making.* Support initiatives focused on reliability, availability, performance, cloud cost management, security, compliance, automation, and platform modernization.* Help improve visibility into squad work, delivery progress, dependencies, and outcomes.* Identify opportunities to improve process efficiency, reduce operational friction, and strengthen delivery predictability.Product Delivery* Ensure initiatives are delivered with clear scope, expected outcomes, and acceptance criteria.* Monitor delivery progress and help remove obstacles impacting execution.* Support release planning, change management, and stakeholder communication.* Validate that delivered work meets the intended business, technical, and operational objectives.* Facilitate strategic decision-making by presenting clear options, recommendations, and associated impacts.**Required Qualifications*** 5+ years of Product Management, Technical Product Management, Technical Project Management, or related experience.* Experience in SaaS or cloud-native environments.* Experience working with Infrastructure, Cloud Operations, Platform Engineering, SRE, DevOps, Security, or DBA teams.* Strong understanding of Agile and Scrum delivery practices.* Experience managing backlogs and prioritizing work in Jira or similar tools.* Ability to translate technical concepts into business value and actionable requirements.* Strong stakeholder management, communication, and facilitation skills.* Strong analytical and problem-solving capabilities.**Preferred Qualifications*** Familiarity with SQL, Oracle, AWS and/or Azure.* Understanding of observability, monitoring, incident management, and infrastructure operations.* Experience with ServiceNow, Jira, Confluence, Aha!, or similar tools.* Knowledge of Cloud FinOps and infrastructure cost optimization.* Experience supporting security, compliance, automation, and modernization initiatives.* Program Management Certifications Preferred (PMP, PgMP, Scrum, SAFe, or similar).**Fortive Corporation Overview**Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth.**About Intelex**Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].**Bonus or Equity** This position is also eligible for bonus as part of the total compensation package.**Pay Range** The salary range for this position (in local currency) is 109,700.00 - 183,200.00