Technical Architect I

Bell; Montreal (administrative region); Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

35% discount on Bell services

Medical, dental, vision, and mental健康—

Job summary

Bell Canada is seeking a technical expert specialized in Storage Virtualization Systems (SVS) and Hypervisor technologies, with strong knowledge of Windows and Unix. You will support Bell Canada’s server infrastructure, contribute to automation and Infrastructure as a Code initiatives, and work in a hybrid Canadian environment.

You will join a team focused on continuous improvement, experimentation, and customer satisfaction, participating in 24/7 support and deploying OS updates and security

Qualifications

• Minimum 3 years of experience administering SVS systems in production.
• Knowledge of SVS versions, Windows, RHEL, and Active Directory.
• Experience with VMware, Hyper-V, and backup/DRP tech.

Responsibilities

• Provide support for large Hypervisor environments: troubleshooting, proactive management, security, backups, operation, and optimization.
• Support virtualization environments, backup and storage components.
• Manage and support SVS environments.
• Plan OS changes, software updates, and security patches.
• Assist projects with new deployments of RHEL and Windows servers.
• Monitor performance metrics and ensure capacity/performance.
• Respond to alarms and perform incident management and remediation.
• Automate recurrent actions and document system changes.
• Work in accordance with ITIL standards.
• Support 24/7 environment with pager rotation; outside-hours work as needed.

Skills

SVS systems

Windows

RHEL

Active Directory

DNS

DHCP

Automation

Ansible

Group Policy

Git

PowerShell

Python

Bash

C/C++

VMware

Hyper-V

KVM

Backup/DRP technologies

RedHat certification

AWS/Azure

Security hardening

Networking/Firewall concepts

HP servers/enclosures

SAN/NAS

Analytical skills

Communication skills

Tools

DSC

Group Policy

Ansible

Git (Code Management)

Job description

Summary

We are looking for a technical expert specialized in SVS (Storage Virtualization Systems) & Hypervisor technologies (Openshift, HyperV or others) but also having knowledge of Windows and Unix. As a member of our specialists’ team, you will need to understand the environments of Bell Canada and its customers. Your responsibilities will be to support our clients' server infrastructure, actively participate in continuous improvement, automation, and development of an "Infrastructure as a Code" orientation.

This position is for you if...

• You are looking for an evolving team focused on continuous improvement, automation, agility.


• A team that transforms, experiments, takes risks while trusting its members


• Opportunities to innovate by working on different technologies?

Do you want to share and improve your technical knowledge, communicate with confidence, see problems as learning opportunities and consider the success of the team as a priority? If yes, we would really like to discuss this collaboration opportunity with you!

Key Responsibilities

• Support for large Hypervisor environments: troubleshooting, proactive management, security management, backups, operation and optimization.


• Help support virtualization environments products and backup / storage components.


• Help manage and support SVS environments.


• Plan and implement operating system changes, software updates, and upgrades to new versions and required security patches.


• Provide assistance on projects involving new deployments of RHEL and Windows servers using department standards and practices.


• Understand system performance metrics / reports and maintain systems capacity and performance.


• Examining and interpreting alarms and proposing the necessary corrective measures, incident management and analyzes (in accordance with sectoral and contractual requirements) to satisfy our customers.


• Proactive in continuous improvement and active participant in automating recurrent actions.


• Produce and revise the documentation of the systems under its control.


• Work in accordance with ITIL standards.


• Support for a 24/7 environment with pager rotation. Possibility of working outside office hours according to customer needs (Deployments, incident management)

Critical Qualifications

• A minimum of 3 years of experience administering SVS systems in a production environment. Microsoft certification an asset.


• A solid knowledge on different versions of SVS, Windows, RHEL and Active Directory Knowledge of Microsoft SQL Server, IIS.


• Mastery of DNS, DHCP services


• Someone who understands automation and orchestration tools like DSC, Group Policy, Ansible and Code Management (GIT) tools.


• Software development skills and experience with PowerShell, Python, Perl, C / C ++, etc.


• Powershell scripting experience. Bash, Python are assets.


• Knowledge of RedHat. Certification an asset.


• Good knowledge of VMware technologies. Hyper V, KVM an asset.


• Solid experience in backup and DRP technologies such as Zerto, Scality, NetBackup, Commvault, Veeam.


• Knowledge of LEMSS, EPO, CA-UIM are considered assets.


• Knowledge of network and firewall concepts.


• Knowledge of security principles (hardening)


• Knowledge of HP servers and HP enclosures is an asset.


• Knowledge of SAN and NAS environment management is an asset.


• Knowledge of AWS, Azure are assets.


• Excellent analytical skills


• A person willing to go beyond to satisfy our customers.


• A person with strong interpersonal, oral and written communication skills.

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Nova Scotia : Bedford || Canada : Nova Scotia : Halifax || Canada : Ontario : Mississauga || Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 08/03/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, NS, Bedford

Bell, one of Canada's Top 100 Employers.