Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)

LifeLabs; Toronto; On-site; CAD 75,000 - 96,000; Full time

Job summary

LifeLabs is seeking a Technical and Regulatory Quality Specialist to lead regulatory compliance and quality systems across operations. You will support accreditation readiness, inspections, and continuous improvement initiatives, while ensuring alignment with regulatory requirements, standards and scientific advancements.

In this in‑person role, you will partner with Operations, Patient Services, and IT to implement validation protocols and translate regulatory needs into actionable operational

Qualifications

• Must hold a college diploma in Medical Laboratory Technology or equivalent.
• Strong knowledge of regulatory requirements and accreditation standards.
• Experience supporting inspections, audits and corrective actions.
• Proven ability to lead projects and provide technical regulatory guidance.

Responsibilities

• Provide technical leadership and quality systems support for regulatory compliance.
• Support accreditation readiness, inspections, and internal audits with evidence gathering.
• Develop evaluation/validation protocols for new technologies and procedures.
• Collaborate with cross‑functional teams to drive quality improvements.

Skills

Regulatory compliance knowledge

Quality systems knowledge

Auditing

Technical writing

Project management

Verbal communication

Stakeholder engagement

Risk analysis

Education

College Diploma in Medical Laboratory Technology

Job description

Please note this is an 18-month contract through approximately February 2028, with a possibility of extension subject to business needs

Job Title: Technical and Regulatory Quality Specialist

Reports to: Manager, Regulatory Compliance

Vacancy status: This posting is for an existing position.

Purpose of the Role

Provide medical laboratory leadership, discipline-specific technical expertise and quality management consultation to Operations and Patient Services. Support regulatory compliance, accreditation readiness, and continuous quality improvement by ensuring that processes, procedures and practices align with applicable regulatory requirements, accreditation standards, scientific advancements, and organizational quality objectives.

Your responsibilities will include:

• Provide troubleshooting, technical and quality assurance/quality systems support for methodologies, equipment and supplies currently in use.
• Ensure department policies, processes, procedures and forms remain current with applicable regulations, legislation, and best practice.
• Support regulatory inspections, accreditation assessments, and internal audits including inspection preparation, evidence gathering, identification of compliance gaps, and follow-up on corrective actions
• Prepare and implement evaluation and validation protocols for new technologies, equipment, software, supplies and procedures.
• Lead in-function projects and act as subject-matter experts for cross-function projects, as appropriate.
• Collaborate with Operations, Patient Services, Specimen Management, Logistics, and other internal stakeholders to support regulatory compliance and operational improvements.
• Coordinate and support quality assurance and quality improvement initiatives, including audits, performance monitoring, investigation of nonconformances, and development and monitoring of corrective and preventive correction plans.
• Liaise with external stakeholders, regulatory bodies, and accreditation organizations, as required.
• Provides support to Medical/Scientific, Supply Chain Management, Business Development, IT and other support departments as required.

What you bring to the role:

• College Diploma in Medical Laboratory Technology or equivalent education and experience.
• In Ontario, current registration with College of Medical Laboratory Technologists of Ontario (CMLTO).
• In British Columbia, current registration with Canadian Society for Medical Laboratory Science (CSMLS).
• Minimum of 3 years previous laboratory experience
• Strong technical and quality systems knowledge and understanding to provide expert technical, regulatory, and scientific support to all customers, internal and external.
• A clear understanding of regulatory compliance processes and the business impact of failing to meet external regulatory requirements.
• Facilitation skills necessary to lead discipline specific teams, and the confidence to conduct audits, issue non-conformance reports requiring correction actions, and follow-up on continues non-compliance.
• The ability to use sound risk management analysis to assess the regulatory and business impact of prioritizing goals.
• Excellent verbal communication skills to effectively communicate decisions and seek input.
• Excellent technical writing skills to support the creation, review, and maintenance of documentation.
• Strong organization, change and project management skills to ensure that deliverables are achieved on schedule and in a controlled manner.
• Strong interpersonal, communication, and stakeholder engagement skills, with the ability to influence cross-functional teams and translate regulatory requirements into practical operational solutions.

This is an in-person role.

Why Join Us?

This is a unique opportunity to leverage your technical expertise and quality management experience to drive meaningful impact across laboratory operations. You'll lead key validation and quality initiatives, influence process improvements, support the adoption of new technologies, and collaborate with cross-functional teams to ensure the highest standards of scientific and regulatory excellence. If you're passionate about quality, innovation, and continuous improvement, this role offers both visibility and the chance to make a lasting impact.

Salary range:$74,941 - $95,549 CAD annually (commensurate with experience).