Technical Account Manager I, Google Cloud Consulting

Google Canada; Toronto; On-site; CAD 128,000 - 131,000; Full time

Benefits offered by this job

Equity

Benefits package

Job summary

Google Cloud is seeking a Technical Account Manager I based in Toronto, Ontario to lead enterprise cloud adoption. You will coordinate with Support, Developers, and Site Reliability Engineers, guiding complex engagements from planning to execution and ensuring measurable business value for enterprise customers.

The role emphasizes strong communication, stakeholder management, and the ability to translate business needs into technical roadmaps within a client-facing consulting context.

Qualifications

• Bachelor’s degree in a technical field or equivalent practical experience.
• 5+ years in a customer-facing role with technical implementations or transformations.
• Strong cloud operations knowledge and cross-functional collaboration.

Responsibilities

• Accelerate cloud adoption by leading implementation journeys and managing timelines.
• Advocate for customer needs to drive feature development and unblock progress.
• Lead multiple workstreams and teams to maintain customer momentum.
• Build relationships with stakeholders to align roadmaps with business goals.
• Plan customer events and launches with cross-functional partners.
• Guide issues to resolution through collaboration with customers and Google Support.

Skills

Customer-facing

Cloud implementations

Stakeholder management

Cross-functional collaboration

Communication skills

Project planning

Education

Bachelor's in CS/Engineering

MBA or Master’s (preferred)

Tools

GCP

Job description

Google Cloud is looking for a Technical Account Manager I to join its Cloud Consulting practice, based in Toronto, Ontario. This is a client-facing, technically demanding role at the intersection of enterprise strategy and cloud technology — ideal for someone who thrives on guiding large organizations through complex digital transformations.

In this position, you'll be the primary technical liaison between Google Cloud and its enterprise customers, steering their adoption journey from early implementation through to full-scale integration. Day-to-day, that means coordinating across cross-functional teams, managing timelines and milestones, and making sure every workstream stays on track. If you're energized by solving real business problems with cutting-edge cloud infrastructure, this role is worth a close look.

About the Role: Technical Account Manager I, Google Cloud Consulting

As a Technical Account Manager (TAM) at Google Cloud, you'll lead the delivery of consulting engagements and help enterprise customers integrate Google Cloud services into their operations. You'll act as a trusted advisor, working closely with executive stakeholders to align technical roadmaps with business goals and driving measurable outcomes throughout the customer lifecycle.

You'll collaborate regularly with a geographically dispersed, cross-functional team that includes Support, Developers, and Site Reliability Engineers. Navigating escalations, planning for product launches, and developing reusable best practices are all part of the role. Strong communication skills and the ability to manage competing priorities across multiple accounts are essential to success here.

Benefits and Salary

This role offers a base salary of $128,000–$131,000 CAD per year, plus a 15% bonus target, equity, and a comprehensive benefits package. Google is known for its competitive total compensation, and more details on benefits are available on Google's careers site.

Job Details

Company: Google

Location: Toronto, ON, Canada

Requisition ID: 88117741143106246

Pay: $128,000 – $131,000 CAD/year + 15% bonus target + equity + benefits

Responsibilities

The Technical Account Manager role is both strategic and hands-on. You'll be responsible for accelerating cloud adoption, removing blockers, and ensuring customer engagements deliver real business value. Below is a summary of the core responsibilities you'll take on in this position.

• Accelerate adoption of Google Cloud by leading implementation journeys, managing timelines, milestones, migration goals, and business transformation strategies
• Advocate for customer needs to overcome adoption blockers and drive new feature development across internal Google teams
• Lead across multiple workstreams and teams to maintain customer momentum throughout complex, multi-phase engagements
• Develop relationships with stakeholders to understand customer business objectives, build technical roadmaps, and lead quarterly business reviews and executive sessions
• Plan for customer events and launches, partnering with Support, Developers, and Site Reliability Engineers to ensure successful outcomes
• Guide issues and escalations to resolution by working collaboratively with customers and Google Support teams
• Develop best practices and reusable assets based on learnings from customer engagements to scale initiatives through partners and accelerate Google Cloud adoption

Requirements / Skills

Google is looking for a technically grounded professional with a strong background in customer-facing roles and proven experience managing cloud implementations or transformation programs. The ideal candidate brings both strategic thinking and practical cloud knowledge to every engagement.

• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
• 5 years of experience in a customer-facing role working with stakeholders and managing technical implementations or transformation programs
• Cloud operations experience, including launch or capacity planning, product release management, cloud technical support, escalation management, or cloud consulting
• MBA or Master's degree in a Management, Technical, or Engineering field (preferred)
• Experience translating business requirements into technological solutions (preferred)
• Application or workload migration experience to public cloud providers (preferred)
• Cross-functional collaboration skills, including experience working with channel partners, systems integrators, and third-party developers (preferred)
• Understanding of IT operations, including database systems, networking, IT security, application development, service architecture, cloud-native development, hosted services, storage systems, or content delivery networks (preferred)
• Excellent written and verbal communication, presentation, problem-solving, and client management skills (preferred)

Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. MBA or Master's degree in a Management, Technical, or Engineering field preferred.