Technical Account Manager - Client Success, Flexible Work

CareerArc; Toronto; On-site; CAD 69,000 - 74,000; Full time

Job summary

A leading property tech firm in Toronto is seeking an Associate Technical Account Manager to provide exceptional customer support. This role involves troubleshooting software issues, building client relationships, and actively contributing to product improvements. The ideal candidate has a Bachelor's degree and strong communication skills, with a passion for technology and customer service. Join a collaborative team dedicated to innovation and client success, with a salary range of $69,600 - $73,100 CAD.

Benefits

Comprehensive training programs

Flexible work arrangements

100% paid employee medical premiums

Qualifications

• Ability to learn new Yardi programs.
• Critical thinking and problem-solving skills.
• Ability to meet critical deadlines.

Responsibilities

• Provide technical support and software implementation guidance.
• Assist clients with product configuration and deployment.
• Troubleshoot and resolve software application issues.

Skills

Technical support skills

Communication skills

Problem-solving skills

Interpersonal skills

Client-centered focus

Education

Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences

Tools

Microsoft 365

Job description

A leading property tech firm in Toronto is seeking an Associate Technical Account Manager to provide exceptional customer support. This role involves troubleshooting software issues, building client relationships, and actively contributing to product improvements. The ideal candidate has a Bachelor's degree and strong communication skills, with a passion for technology and customer service. Join a collaborative team dedicated to innovation and client success, with a salary range of $69,600 - $73,100 CAD.