Tech Operations & Project Delivery Lead

Bell Canada; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Montreal is seeking a Professional Services Delivery Coordinator to manage technical resources for installation projects. This role requires a minimum of 5 years of experience in operations management and telecom knowledge. The ideal candidate has strong project management skills and can communicate effectively with business clients. This full-time position offers a hybrid work model with a supportive team environment and comprehensive benefits.

Benefits

Competitive salary

Medical, dental, vision, and mental health benefits

35% discount on services

Flexible work hours

Responsibilities

• Allocate technicians to installation projects while optimizing resources.
• Resolve resource availability conflicts with project managers.
• Communicate weekly assignments to employees.
• Manage ad-hoc changes to daily assignments.
• Coordinate proposal production by the design team.
• Produce weekly status reports on proposal progress.
• Support employees in administrative functions.

Skills

Project management

Operations management

Communication

Problem-solving

Resource allocation

Education

Minimum DSC or equivalent combination of training and experience

Telecommunications training/experience

Project management training/experience

Business administration training/experience

Tools

Excel

JIRA

Outlook

Word

Job description

A leading telecommunications company in Montreal is seeking a Professional Services Delivery Coordinator to manage technical resources for installation projects. This role requires a minimum of 5 years of experience in operations management and telecom knowledge. The ideal candidate has strong project management skills and can communicate effectively with business clients. This full-time position offers a hybrid work model with a supportive team environment and comprehensive benefits.