Team Operations Intern, Toronto FC

Maple Leaf Sports & Entertainment Partnership; Toronto; On-site; CAD 35,000 - 43,000; Part time

Job summary

Maple Leaf Sports & Entertainment Partnership is seeking a proactive Team Operations Intern to support the day-to-day operations for Toronto FC and Toronto FC II. Reporting to the Manager, Team Operations, you will help with travel logistics, housing programs, onboarding materials, and day-to-day administrative tasks.

Ideal candidates are currently enrolled in a sport management program, with strong communication, organization, and attention to detail.

Qualifications

• Currently enrolled in a University or College degree/diploma in a sport management, sport administration, or a related field.
• Excellent communication, organizational, and interpersonal skills.
• Must be able to work independently with a high degree of accuracy and attention to detail.
• Ability to perform well under pressure, multitask, and meet multiple deadlines.
• A positive attitude, incorporating integrity, confidentiality, and discretion.
• Working knowledge of Microsoft Word, Excel, and Outlook required.
• Previous experience working with team administration or operations is an asset.
• Able to exercise discretion, diplomacy, and tact at all times.
• Ability to work weekends, evenings, and holidays as required.

Responsibilities

• Provide a wide-range of support as it relates to the administration and operations Toronto FC’s professional teams and its contributing departments.
• Support the Team Operations department with team travel administration and preseason operations.
• Provide administrative support with player care matters, including onboarding materials and processes, player transportation and player expenses.
• Support the Team Operations department with all elements of the club’s player housing program.
• Serve as the visiting team liaison for all Toronto FC II home matches and support with various gameday logistics for both home and visiting teams.
• Support the Team Operations department with all team-related invoicing and expense reporting.
• Maintain the upkeep of various player and staff information across internal databases.
• Provide support with administrative projects and research as required.
• Conduct oneself in a professional manner at all times, maintain confidentiality and take pride in the organization, it’s people and the role.

Skills

Communication

Organizational skills

Interpersonal skills

Attention to detail

Multitasking

Discretion

Diplomacy

Time management

Education

University or College degree/diploma in sport management or related field

Tools

MS Office

Job description

Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one. We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. We bring these teams – and world‑class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started. This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for.

Job Description

Toronto FC is searching for a professional, proactive, and passionate individual to support our Team Operations department in the role of Team Operations Intern. Reporting to the Manager, Team Operations and the Manager, TFC II Administration, this position will be responsible for providing comprehensive support to the day-to-day operations and administration of both Toronto FC & Toronto FC II.

Responsibilities

• Provide a wide-range of support as it relates to the administration and operations Toronto FC’s professional teams and its contributing departments.
• Support the Team Operations department with team travel administration and preseason operations.
• Provide administrative support with player care matters, including but not limited to onboarding materials and processes, player transportation and player expenses.
• Support the Team Operations department with all elements of the club’s player housing program.
• Serve as the visiting team liaison for all Toronto FC II home matches and support with various gameday logistics for both home and visiting teams.
• Support the Team Operations department with all team-related invoicing and expense reporting.
• Maintain the upkeep of various player and staff information across internal databases.
• Provide support with administrative projects and research as required.
• Conduct oneself in a professional manner at all times, maintain confidentiality and take pride in the organization, it’s people and the role.

Qualifications

• Currently enrolled in a University or College degree/diploma in a sport management, sport administration, or a related field.
• Excellent communication, organizational, and interpersonal skills.
• Must be able to work independently with a high degree of accuracy and attention to detail.
• Ability to perform well under pressure, multitask, and meet multiple deadlines.
• A positive attitude, incorporating integrity, confidentiality, and discretion.
• Working knowledge of Microsoft Word, Excel, and Outlook required.
• Previous experience working with team administration or operations is an asset.
• Able to exercise discretion, diplomacy, and tact at all times.
• Ability to work weekends, evenings, and holidays as required.

Job Posting Compensation Range/Rate: $38,760

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process.