Team Member/Shift leader

Firehouse Subs - Ottawa; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local restaurant franchise in Ottawa is seeking a Manager to oversee operations at Firehouse Subs. The role involves ensuring compliance with regulations, managing profitability, and leading a team to deliver superior customer service. Candidates should have strong leadership skills, compliance knowledge, and a passion for providing heartfelt service. This position offers competitive hourly wages and a team-oriented environment.

Benefits

Competitive hourly wages

Discounts on meals

Friendly team-oriented environment

Qualifications

• Knowledge of local, state, and federal regulations related to restaurant operations.
• Ability to implement and promote Public Safety Foundation initiatives.
• Strong communication skills to report business issues effectively.

Responsibilities

• Manage the restaurant's profitable operation while adhering to company guidelines.
• Provide leadership to the team to meet standards of guest service.
• Coordinate hiring, training, and discipline of employees.

Skills

Leadership Skills

Customer Service

Compliance Knowledge

Job description

REPORTS TO: General Manager and Assistant Manager

POSITION SUMMARY STATEMENT

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, Any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures profitability of business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Implements and promotes all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner all issues that may impact business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

Competitive hourly wages

Discounts on meals

Friendly, team-oriented environment

Are you willing to provide us with 3 professional references? *

Are you willing to work weekend shifts? *

I was referred to this position by a current employee

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.