Team Member (Metrotown Mall)

Ontario Trillium Foundation; Burnaby; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team Tim Hortons Scholarship

Community involvement

Job summary

Tim Hortons in Canada is seeking Restaurant Team Members to be the welcoming face of the guest experience. You will interact with guests, take and prepare orders, and contribute to a fast-paced, friendly environment.

The role emphasizes hospitality, teamwork, and a positive attitude on shifts that include day and afternoon times. Tim Hortons offers competitive wages and a pathway for growth through the Team Tim Hortons Scholarship, with opportunities for community involvement.

Qualifications

• Demonstrate a passion and energy for guest service and creating friendly, fast, and exceptional guest experiences
• Enjoy working with a successful team in a safe environment
• Have a strong work ethic and are committed to your team, ensuring a clean and organized environment that exceed our guests' expectations
• Have a presentation level that is consistent with providing an exceptional guest experience

Responsibilities

• Greet and welcome guests with hospitality.
• Complete guest orders including coffees, donuts, and more.
• Create sandwiches and wraps.
• Follow Tim Hortons standards and guidelines when preparing products and equipment.
• Have fun while making your guests day!

Skills

Guest service

Teamwork

Work ethic

Presentation

Job description

Join our Team as we are looking for Team Members!

As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences.

In this position you will:

• Greet & welcome guests with hospitality. Sometimes you will be the first person they see to start their day!
• Complete guest orders including coffees, Iced Capps®, donuts and more!
• Create delicious sandwiches and wraps
• Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
• Have fun while making your guests day!

The Restaurant Team Member is the frontline in providing the Exceptional Guest Experience through the delivery of exceptional products and service.

NOW HIRING Full-Time/Part-Time Team Members

• Day shift
• Afternoon Shift

As a part of our team we offer you:

• Competitive wages
• Team Tim Hortons Scholarship opportunity
• Community involvement

As a qualified candidate, you fulfill on the following criteria:

• Demonstrate a passion and energy for guest service and creating friendly, fast, and exceptional guest experiences
• Enjoy working with a successful team in a safe environment
• Have a strong work ethic and are committed to your team, ensuring a clean and organized environment that exceed our guests' expectations
• Have a presentation level that is consistent with providing an exceptional guest experience

Physical Demands:

• Walking and standing for long periods of time
• Is able to lift and carry up to 20 kg / 45 lbs
• Operate large and heavy equipment
• Receive large deliveries up to twice weekly
• Transition between cold (e.g. freezer) and hot (e.g. oven)

Thank you for your time and interest in Tim Hortons!

Company Information

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-Double™ coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada's favourite coffee. Tim Hortons is Canada's largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.