Job Description
Tim Hortons - Saisethsons Hospitality Group Inc. Always Fresh! Always Hiring!
As a Team Member at Tim Hortons, your top priority is guest satisfaction. We are currently hiring full‑time / part‑time team members at multiple locations.
Co‑op opportunity
- Students enrolled in Hospitality Management programs are encouraged to apply for a paid Co‑op opportunity with a possibility to continue working with us permanently and exploring other career options!
Benefits & Opportunities
- Hospitality & Leadership Professional Training & Development Programs.
- An opportunity to become certified binder champion after 3 months.
- Management Development Program for expedited career advancement and growth.
- Flexible working hours.
- Free and discounted products.
What to expect in your role as a team member
- Take orders from guests with exceptional hospitality through a friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
- Operate ovens / egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
- Ensure all showcase specifications are met.
- Clean the production area and back‑of‑house area on a daily basis.
- Receive and store inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintain a clean restaurant interior, exterior, parking lot, dining room and restrooms.
- Maintain equipment cleanliness each shift.
- Maintain speed of service by working efficiently with a sense of urgency to fill orders and meet guest needs.
- Promptly execute service recovery for any guest concerns or complaints by making it right with the guest.
Requirements
- Demonstrate a passion for hospitality and creating exceptional guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25 lbs, working in a cold environment as freezer / fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
- Have or pursue a post‑secondary diploma in Hospitality Management or related fields is an asset but not required.
- Flexible availability is preferred.
About the Company
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee. By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. Accommodations available upon request.
About Us: Saisethsons Hospitality Group Inc. We are a franchisee group operating Tim Hortons and believe in long‑term career paths and promoting from within. With a portfolio of more than 60 restaurants in Toronto, GTA as well as Kingston City, we provide our team with growth opportunities for those constant in their efforts in service improvement, training and development and belief in Servant leadership philosophy. You will find yourself in one of the best teams that work together and have fun together.