Team Member

Tim Hortons; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular coffee and fast-food franchise in Kingston, Ontario, is hiring full-time and part-time Team Members. Candidates should demonstrate a passion for hospitality and the ability to work efficiently under pressure. Responsibilities include taking guest orders, preparing food and beverages, and maintaining cleanliness. Flexible availability is preferred, with opportunities for career advancement through training and development programs.

Benefits

Hospitality & Leadership Professional Training & Development Programs

Flexible working hours

Free and discounted products

Qualifications

• Ability to work under pressure while maintaining food safety standards.
• Passion for serving and making food and beverages.
• Strong work ethic, punctuality, and responsibility.

Responsibilities

• Take orders from guests with exceptional hospitality.
• Prepare food items and beverages according to standards.
• Maintain cleanliness of the restaurant interior and equipment.

Skills

Hospitality

Teamwork

Customer service

Time management

Education

Post-secondary diploma in Hospitality management

Job description

Job Description

As a Team Member at Tim Hortons, your top priority is guest satisfaction!

We are currently hiring Full-time / Part-time team members in multiple locations.

Benefits and Development

• Hospitality & Leadership Professional Training & Development Programs.
• An opportunity to become certified binder champion after 3 months.
• Management Development Program for an Expedited Career Advancement and Growth.
• Flexible working hours.
• Free and discounted products.

What to expect in your role as a team member

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens / egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and store inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Requirements

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer / fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.
• Have or pursuing a post-secondary diploma in Hospitality management or related fields is an asset but not required.
• Flexible availability is preferred.

About the Company

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

We are a franchisee group operating Tim Hortons and believe in long‑term career paths and promoting from within.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.