Team Member

Whistle Express Car Wash; Duncan; Hybrid; CAD 19,000 - 23,000; Part time

Job summary

Whistle Express Car Wash in Duncan, BC is seeking a Team Member to deliver friendly, high-quality customer service while supporting wash operations. You will guide vehicles into the wash tunnel, assist with member sign-ups, and help maintain cleanliness and safety across the site.

No prior experience required; a 60-day certification program trains you from day one. You’ll work outdoors in varying weather and be part of a positive, team-driven culture focused on safety and excellence.

Qualifications

• No experience required; 60-day certification program provided.
• Willing to work outdoors in all weather conditions.
• Physically active and able to perform duties.
• Customer-service oriented with a positive attitude.
• Comply with safety and cleanliness standards.

Responsibilities

• Welcome Station: provide friendly customer service, assist with member sign-ups and account management.
• Wash Station: safely operate wash equipment and prep vehicles; identify preexisting conditions.
• Convenience Station: engage customers, manage member accounts and CX.
• General duties: open/close shifts, maintain tunnel cleanliness and safety, stock necessary materials.

Skills

Customer service

Ownership

Team player

Positive attitude

Physically active

Outdoor work

Tools

Wash equipment operation

Job description

Team Member page is loaded## Team Memberlocations: 155 - Duncantime type: Part timeposted on: Posted Yesterdayjob requisition id: JR106230As a Team Member, you'll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.**Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.**What We're Looking For****We don't hire for what you know. We hire for how you show up.*** You take ownership. You don't wait to be told twice, and you don't leave things half done.* You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you.* You bring the energy. Positive, team-first, and genuinely into doing the job well.* You're physically active and comfortable working outdoors in all kinds of weather.* No experience required. A 60-day structured certification program sets you up from day one.**You're not cleaning a car. You're clearing the way.**The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.#LI-DNIBase Pay Range$14.00 - $17.00We share the responsibility for creating the best experience for our customers, team members, and facilities.**Be Curious** - We have a drive to learn, grow, challenge, and explore better ways of doing things.**Take Accountability** - We take ownership of our actions, commitments, and results.**Show respect** - We value every person by listening openly, communicating honestly, and treating others with dignity.**Pursue Excellence** - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.