Team Member

Tim Hortons; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading coffee and bake shop is seeking Team Members in Burnaby to ensure exceptional guest experiences. This role involves greeting guests, preparing food and beverages, and maintaining a high standard of service in a dynamic environment. Ideal candidates will have a passion for guest service and be committed to teamwork. Opportunities for advancement and competitive wages are offered.

Benefits

Advancement opportunity

Competitive wages

Scholarship opportunity

Qualifications

• Demonstrate a passion for guest service and creating friendly experiences.
• Enjoy working as part of a team in a safe setting.
• Have a commitment to keeping a clean and organized workspace.
• Maintain a presentation level that ensures exceptional guest interactions.

Responsibilities

• Greet guests with hospitality and warmth.
• Complete guest orders promptly and accurately.
• Create delicious food items like sandwiches and wraps.
• Follow operational guidelines for equipment and food preparation.
• Ensure a fun and welcoming atmosphere for guests.

Skills

Guest service passion

Teamwork

Strong work ethic

Clean environment maintenance

Job description

Job Description

Join our Team as we are looking for Team Members!

As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences.

Responsibilities

• Greet & welcome guests with hospitality. Sometimes you will be the first person they see to start their day!
• Complete guest orders including coffees, Iced Capps®, donuts and more!
• Create delicious sandwiches and wraps
• Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
• Have fun while making your guests day!

Shifts

• Day shift
• Afternoon Shift

Benefits

• Advancement opportunity
• Competitive wages
• Team Tim Hortons Scholarship opportunity
• Community involvement

Qualifications

• Demonstrate a passion and energy for guest service and creating friendly, fast, and exceptional guest experiences
• Enjoy working with a successful team in a safe environment
• Have a strong work ethic and are committed to your team, ensuring a clean and organized environment that exceed our guests' expectations
• Have a presentation level that is consistent with providing an exceptional guest experience

Physical Demands

• Walking and standing for long periods of time
• Is able to lift and carry up to 20 kg / 45 lbs
• Operate large and heavy equipment
• Receive large deliveries up to twice weekly
• Transition between cold (e.g. freezer) and hot (e.g. oven)

Thank you for your time and interest in Tim Hortons!

About the Company

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-Double™ coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada's favourite coffee. Tim Hortons is Canada's largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.