Team Manager (Advisor Team)

Wellington-Altus Private Wealth Inc.; Saskatoon; On-site; CAD 90,000 - 130,000; Full time

Job summary

Wellington-Altus Private Wealth Inc. in Saskatoon is seeking a Team Manager to lead and develop the support team, ensuring work is delivered accurately, efficiently, and aligned with business objectives.

Reporting to the Senior Investment Advisors, you will oversee operations, monitor KPIs, conduct quality reviews, and drive strategic initiatives to enhance client service and regulatory compliance.

Qualifications

• Degree or diploma in business, accounting, finance, or related field; equivalent experience.
• 5–8 years’ financial services experience in a high-growth environment.
• 3+ years in customer/client-service facing role.
• 3+ years in team leadership/management role.
• Experience in wealth management or regulated industry is a strong asset.

Responsibilities

• Provide leadership, coaching, and ongoing support to Associates by setting expectations and fostering a high-performing team.
• Oversee daily operations and projects; ensure work is accurate, efficient, and within service standards.
• Monitor workloads, productivity, and KPIs; identify opportunities for improvement.
• Conduct quality reviews and audits of administrative work and client files for accuracy and consistency.
• Support strategic people initiatives and operational improvements as directed by Lead Advisors.
• Oversee client file maintenance and ensure compliance with policies and regulatory requirements.
• Support business development through oversight of service standards and process improvements.
• Lead or participate in strategic projects and business improvement activities.
• Maintain and improve client service processes and documentation.

Skills

Leadership

Coaching

Communication

Analytical

Organization

Problem-solving

Adaptability

Client service

Team leadership

Mentoring

Education

Bachelor's degree in business/finance

Post-secondary education in business/finance

CFP designation asset

Tools

MS Office

Job description

Location: This posting is for an existing vacancy in Wellington-Altus’s Saskatoon office.

Our organization:

Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is one of Canada’s Top Growing Companies* and the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., Independent Advisor Solutions Inc., and Wellington-Altus Private Wealth Inc.—the top-rated** investment dealer in Canada. With more than $50 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers, and their high-net-worth clients.

* Report on Business 2025 rankings.

**Investment Executive 2026 Brokerage Report Card.

Our team is committed to delivering comprehensive financial solutions tailored to your unique needs. We specialize in a wide range of services, including estate planning, education savings, retirement strategies, insurance coverage, tax planning, investment guidance, financial planning, support with significant purchases like homes, selling and buying a business, succession planning and more. Let us help you navigate every aspect of your financial journey with confidence and expertise.

The opportunity:

Reporting to the Senior Investment Advisors, the Team Manager is responsible for leading and developing the support team, ensuring work is delivered accurately, efficiently, and in alignment with business objectives. This role oversees team performance, supports compliance and operational excellence, conducts research for the advisory team, and contributes to strategic initiatives and projects as assigned by the Lead Advisors.

Key responsibilities include:

• Provide leadership, coaching, and ongoing support to Associates by setting clear expectations, managing performance, and fostering a collaborative, high-performing team environment.
• Oversee daily operations and team projects, ensuring work is completed accurately, efficiently, and within established service standards.
• Monitor team workloads, productivity, and KPIs, ensuring alignment with business objectives and identifying opportunities for improvement.
• Conduct quality reviews and audits of administrative work, client files, and client profiles to ensure accuracy and consistency.
• Support the implementation of strategic people initiatives and operational improvements as directed by the Lead Advisors.
• Compliance & Research
  • Oversee the maintenance of client files and documentation, ensuring compliance with firm policies, regulatory requirements, and industry standards.
  • Stay current on industry, regulatory, and firm policy changes and communicate relevant updates to the team.
  • Support and monitor adherence to CIRO requirements, securities legislation, KYC standards, and internal compliance procedures.
  • Conduct research and gather industry, market, and operational information to support Advisors and business initiatives.
• Business Operations & Strategic Support
  • Act as a key operational resource to the advisory team, ensuring effective execution of client service and administrative processes.
  • Support business development efforts through oversight of service standards, process enhancements, and operational efficiencies.
  • Lead or participate in special projects, strategic initiatives, and business improvement activities as assigned by the Lead Advisors.
  • Identify opportunities to enhance team effectiveness, client experience, and overall business performance.
• Administrative and Operational Support
  • Act as a general administrative and operational resource for Associates and Advisors (ex: printing statements, tax slips)
  • Complete a variety of administrative tasks related to account management such as preparing DocuSign information.
  • Prepare daily reports for the Investment Associates and Investment Advisors
  • Provide information, where requested and approved by an Associate or Advisor, on the status of a client’s account and provide account balances, quotes and other marketing information.Maintain client files, ensuring that all documentation and notes are compliant with industry regulations.
  • Perform general administrative tasks (ex: prepare letters, client communication pieces, etc.)
  • Proactively stay informed and up to date regarding Company policies and procedures and compliance updates.

The ideal candidate will possess:

• A degree or diploma in business administration, accounting, finance or related field, or equivalent work experience.
• Post-secondary education in business, finance, or any related discipline.
• Equivalent combination of education and experience may be considered.
• 5-8 years’ financial services industry experience working in a high growth environment.
• 3+ years’ experience in a customer/client-service facing role.
• 3+ years in a team leadership/management facing role
• Equivalent combination of education and experience may be considered.
• Experience in the wealth management or other regulated industry is a strong asset.
• CIRO registration as an Investment Representative (IR) or Registered Representative (RR) is an asset. Experience supporting an investment advisory practice and knowledge of regulatory and compliance requirements are also considered strong assets.
• Certified Financial Planner (CFP) designation is considered an asset
• A commitment to fulfilling Continuing Education (CE) requirements.
• Proficiency with the MSOffice suite, including Word, Excel, Powerpoint, Teams, and Outlook.
• Demonstrates accountability, reliability, professionalism, and sound judgment, with a strong commitment to ethical conduct, confidentiality, and client service excellence.
• Proven ability to lead, coach, and motivate teams while fostering a collaborative, inclusive, and high-performing work environment.
• Strong communication, interpersonal, and influencing skills, with the ability to build effective relationships and collaborate across multiple channels.
• Highly organized with strong analytical and problem-solving capabilities, enabling effective prioritization, decision-making, and management of competing priorities.
• Adaptable and resilient in a fast-paced environment, with a willingness to embrace change, leverage new technologies, and drive continuous improvement.
• Service-oriented mindset focused on delivering exceptional client and team experiences while identifying opportunities to enhance efficiency and effectiveness.

Conditions of employment:

• Must be legally eligible to work in Canada.
• A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.

Wellington-Altus Private Wealth is strongly committed to equity and diversity within its community and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.

If you require accommodation for the recruitment process, please let us know at the point of application.