Team Leader

Mountain Warehouse; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading outdoor retailer is seeking a Team Lead in Victoria, Canada, to support the management team in running a busy store. The role involves leading a motivated team, ensuring excellent customer service, and meeting KPIs. Ideal candidates should have supervisory experience and a passion for retail. Benefits include a 50% employee discount and a monthly bonus program, alongside opportunities for personal development.

Benefits

50% Employee Discount

Monthly Bonus Program

Twice-yearly uniform allowance

Employee Referral Incentive

Online learning portal

Qualifications

• Previous supervisory experience is required.
• Ability to motivate and lead a team.
• Clothing experience is desirable but not essential.

Responsibilities

• Support the management team with the everyday running of the store.
• Encourage the team to hit their KPIs.
• Ensure great company standards.

Skills

Leading and motivating your team

Delivering great Customer Service

Good organisational skills

Passion for selling and customer engagement

Interest in visual merchandising

Job description

Description

• 50% employee discount
• monthly bonus program
• employee referral incentive
• leading outdoor retailer

About the role

Our Team Leads support the management team with the everyday running of a busy store and team. You will be supporting with;

• Leading and motivating your team
• Delivering great Customer Service
• Encouraging the team to hit their KPIs
• Ensuring great company standards
• Visual merchandising
• Being a Brand Ambassador!

About you

We are looking for someone with…

• Previous supervisory experience
• Ability to motivate a team
• Good organisational skills
• A passion for selling and customer engagement
• An interest in visual merchandising
• Clothing experience - desirable but not essential!
• Passion, enthusiasm, and a hands-on attitude

Who are we?

• International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand!
• Neon Sheep. Did you know we had a sister brand? We opened in and now have over 20 bleating marvellous stores.

Why join us?

We love seeing people grow; so many of our Supervisors have developed into Assistant Managers. We are passionate about developing our store teams, recently launching a learning platform with some great tools!

Benefits

• 50% Employee Discount
• Monthly Bonus Program
• Twice-yearly uniform allowance
• Employee Referral Incentive
• Development and progression within a fast-paced and stable environment
• Online learning portal, accessible to all team members