Team Leader

JACK & JONES; Hamilton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading fashion retailer is seeking a Sales Team Leader to enhance the shopping experience and drive sales. The ideal candidate will have 1-2 years of supervisory experience in retail, with a passion for customer service and leadership. This role offers a dynamic environment where you can grow and develop your skills while enjoying employee discounts and rewards for sales achievements.

Benefits

50% employee discount

Additional gift cards for sales performance

Opportunities for internal promotions

Qualifications

• Minimum of 1-2 years of retail supervisory or keyholder experience.
• Strong visual skills to entice customers into purchasing outfits.
• Initiative and the ability to complete tasks efficiently.

Responsibilities

• Lead and inspire a retail team for a positive shopping experience.
• Drive sales and maintain customer loyalty.
• Provide exceptional customer service.

Skills

Leadership

Sales expertise

Customer service

Teamwork

Communication

Job description

Position: Sales Team Leader, JACK & JONES

Reports to: Store Manager

Location: Lime Ridge Mall, Hamilton, ON

Why join JACK & JONES?

JACK & JONES has become one of Europe's leading producers of men’s fashionwear with more than one thousand stores in 38 countries. We are a destination for those who dare to be bold, embrace the unexpected, and dress the part of their unique journey. Jeans and jeanswear are our core business, but we also offer tailoring, urban sportswear, footwear, and accessories.

What’s in it for you

• You will always have an incredible sense of style with our 50% employee discount in store and online.
• You earn additional JACK & JONES gift cards when your sales reach a minimum of $500 during your work shift.
• We’re invested in your growth and development – you own it! We prioritize internal promotions.

What you’ll do

• Lead and inspire a team to create an energetic and positive shopping experience.
• Show off your retail expertise by driving sales, meeting targets, and keeping our customers coming back for more.
• Make sure every customer leaves with a smile! Provide top‑notch customer service that goes above and beyond.
• Be the guardian of our floor stock, making sure it’s always on point, while also keeping the store looking sharp and visually appealing.
• Stay in the loop with JACK & JONES’ products and exciting store promotions.

What it takes

• Demonstrate the level of leadership and drive that comes from a minimum of 1‑2 years retail supervisory or keyholder experience.
• Show creativity and visual skill – you arrange items so customers want to buy the whole outfit.
• Demonstrate initiative and get things done.
• Value teamwork – you’re the best teammate.
• Bring positive vibes to the sales floor – your energy is contagious.
• Exhibit excellent communication skills.

We will contact candidates that match the requirements needed. We review applications on an ongoing basis!