Team Lead — Store Ops & Customer Experience (Flexible Hours)

Follett; Eastern Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retail company in Eastern Ontario is seeking a Team Lead to assist in managing inventory and addressing customer needs. This role requires strong leadership and customer service skills, plus experience with inventory operations. The ideal candidate will have an Associates Degree or equivalent and a willingness to work flexible hours. This position offers a dynamic environment with growth opportunities.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds.
• Basic computer skills including creating documents and sending emails.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist with receiving, pricing, and stocking merchandise.
• Serve as leader on duty, addressing concerns in Store Manager's absence.
• Open and close the store, ensuring safety and security.

Skills

Customer service

Team leadership

Inventory management

Communication

Education

Associates Degree or equivalent

Job description

A leading retail company in Eastern Ontario is seeking a Team Lead to assist in managing inventory and addressing customer needs. This role requires strong leadership and customer service skills, plus experience with inventory operations. The ideal candidate will have an Associates Degree or equivalent and a willingness to work flexible hours. This position offers a dynamic environment with growth opportunities.