Team Lead St. Thomas Elgin General Hospital

Paladin Security; St. Thomas; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated Team Leader for a fast-paced role at a prominent hospital. This position offers a unique opportunity to lead a team in delivering exceptional security services while fostering a supportive environment. Ideal candidates will possess strong customer service skills, leadership experience, and the ability to think critically under pressure. With comprehensive training and a commitment to employee growth, this role is perfect for those looking to advance their careers in the security sector. Join a company that values diversity and provides a rewarding workplace culture.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Qualifications

• Minimum one year of leadership experience preferred.
• Excellent communication and writing skills in English.
• Ability to support security software systems.

Responsibilities

• Lead a shift and report to the Senior Team Leader.
• Manage resources and coach security guards.
• Handle emergency situations and deploy security measures.

Skills

Customer Service Skills

Leadership

Communication Skills

Problem-Solving Skills

Organizational Skills

Education

High School Diploma

First Aid/CPR Certification

Ontario Security Guard License

Tools

MS Office (Word, PowerPoint, Excel)

Lenel

TrackTik

Prospective Software

Job description

Team Lead St. Thomas Elgin General Hospital

Pay: Competitive

Employment type: Full-Time

Job Description

• Req#: 645016

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service, and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Team Leader

Site: St. Thomas Elgin General Hospital

City: St. Thomas

Status: Full-time

Hours: 12-hour Continental – Days and nights

Pay Rate: $22.36/hr

Additional Details

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service, and always having fun! If you think you have what it takes to join our team, we want to meet you!

We are offering an exciting career opportunity for those interested in starting a career in a fast-paced and growing industry. As a provider of security services to clients with complex security needs, Paladin Security Group provides comprehensive training programs that prepare you for advancements and help build your resume for a potential career in law enforcement.

Prerequisites include education and hospital experience, with a preference for experience at St. Thomas Elgin General Hospital. Excellent leadership, written and verbal communication skills, along with good to excellent computer skills, are essential.

The position involves leading a shift, reporting to the Senior Team Leader and STEGH Security Supervisor. Responsibilities include deploying resources, managing Codes, coaching and training guards, and handling book-offs.

Preferred Skills/Qualifications

• Ontario Security Guard License
• First Aid/CPR Certification
• Excellent English communication and writing skills
• Strong organizational skills
• Ability to learn, troubleshoot, and support security software systems
• Critical thinking and independent problem-solving skills
• Ability to foster a team environment
• Motivation and ability to work independently
• Proficiency with MS Office applications (Word, PowerPoint, Excel)
• Familiarity with Lenel, TrackTik, and Prospective software
• Minimum one year of leadership experience (preferred)
• Excellent customer service skills

Certification Requirements

• Standard First Aid, CPR Level C
• Valid Ontario Security License

Additional Information / Benefits

Paladin Security values diversity and is committed to an inclusive workplace. We provide accommodations for people with disabilities during the interview process and employment. If you require accommodations, please inform us.

Benefits include Medical, Life, and Dental Insurance.

This position reports to the Client Service Manager.

This is a Full-Time position covering 1st and 3rd shifts.

Number of Openings: 1

About the Company

Discover how Canada’s largest independent security provider is transforming security services to meet organizational needs.