Team Lead - IBM Canada Communications

IBM; Markham; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

A leading tech company is seeking a Team Lead for Canada Communications based in Toronto. This role focuses on strengthening the company's reputation through effective internal and external communication strategies. The ideal candidate will lead a team, develop communication plans, and collaborate with stakeholders to ensure messaging consistency across platforms. Candidates must be fluent in English and have experience in project management and external communications.

Qualifications

• Strong written/verbal communication skills to simplify complex concepts.
• Proven ability to navigate complex, multi-stakeholder environments.
• Creativity and a positive attitude towards problem-solving.

Responsibilities

• Develop and implement holistic communications plans.
• Guide a team of communications professionals for quality results.
• Collaborate with diverse stakeholders to align communications.

Skills

Fluent English

Strong written/verbal communication

Effective project management

Knowledge of the tech industry

Creativity and curiosity

Tools

Brandwatch

Cision

AirTable

Marketo

Job description

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems in AI, Hybrid Cloud and Quantum Computing? If so, let’s talk.

Come join us! We are seeking a strategic communications professional to join its Corporate Affairs team as Team Lead for Canada. Based in Toronto, this dynamic role focuses on strengthening IBM’s reputation, employee engagement, and market awareness through the execution of impactful internal, executive, and external communications strategies.

Your role and responsibilities

The successful candidate will:

• Develop and implement a holistic communications plan with colleagues to support business objectives.
• Guide a diverse team of communications professionals to deliver high-quality results.
• Collaborate with diverse stakeholders including business leadership, sales and marketing to align communications efforts.
• Serve as a trusted advisor on brand stewardship and issues management to enhance IBM’s reputation and business outcomes.
• Help ensure consistency of messaging across internal and external audiences.
• The chosen candidate will operate in a flexible and thriving in-office environment, working collaboratively with the Canadian marketing, communications, and Citizenship teams.

Core Responsibilities include:

• As the successful candidate, you will serve as Team Lead for IBM Canada Communications. You will collaborate with a diverse team of communications professionals in Canada and across the Americas to develop and drive a focused and integrated communications plan that advances IBM’s AI, Hybrid Cloud and Quantum leadership within the country and informs and engages IBMers.
• Develop deep knowledge of IBM Canada’s business, tech and consulting portfolio to align communications with market strategy.
• Translate complex technical concepts into clear, engaging content.
• Handle multiple, competing priorities with agility and precision

Required education

None

Preferred education

None

Required technical and professional expertise

The role requires:

• Fluent English and preferredFrench.
• Strong written/verbal communication and ability to simplify complex concepts across channels.
• Effective project management—fast, accurate, and deadline-driven.
• Knowledge of the tech industry and Canadian media landscape (government and financial sectors).
• Creativity, curiosity, and AI literacy, including prompting skills.
• Deep expertise in external/executive communications or media relations.
• Proven ability to navigate complex, multi-stakeholder environments and collaborate globally.
• Creative problem-solver with a positive, can-do attitude and resilience to innovate and adapt.

Preferred technical and professional experience

• Familiarity with tools like Brandwatch, Cision, AirTable, Marketo, and communications measurement methods.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Team Lead - IBM Canada Communications

Job ID

73864

City / Township / Village

Markham, Toronto

State / Province

Country

Canada

Work arrangement

Hybrid

Area of work

Enterprise Operations

Employment type

Regular

Contract type

Regular

Position type

Professional

Some travel may be required based on business demand

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?