Team Lead (Full-Time) - Ironwood Plaza

Reitmans; Richmond; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading women's fashion retailer is seeking a Team Lead in Richmond, Canada. In this role, you will support the store manager and help drive team success by achieving sales goals while fostering a positive environment. The ideal candidate has leadership experience in a customer-focused setting, strong multitasking abilities, and a high school diploma. This position offers competitive pay and benefits including career advancement opportunities and a generous employee discount.

Benefits

Paid Time Off

Comprehensive benefits program

Monthly Bonus

Career Advancement opportunities

Tuition Reimbursement

50% Discount on all RCL brands

Generous Referral Policy

Qualifications

• Minimum 6 months of leadership or supervisory experience in a customer-focused environment.
• Proven ability to motivate and guide a team toward shared goals.
• Strong multitasking skills to thrive in a fast-paced setting.

Responsibilities

• Drive store performance by ensuring alignment with company objectives.
• Lead daily operations effectively managing policies and staff scheduling.
• Coach and mentor team members to improve performance.

Skills

Leadership experience

Customer service

Multitasking

Education

High school diploma or GED equivalent

Job description

With over 230 stores across the country, Reitmans is leading Canadian women’s fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a job that suits you at Reitmans!

RCL has been a proudly Canadian company since our founding in Montréal, Quebec almost 100 years ago. Our product design teams, head office and stores are all based in Canada.

Job Description

As a Team Lead, you will report to the Store Manager and support the Management Team in fostering an inclusive, positive team environment. You will play a key role in driving store success by leading the team to achieve sales and profit goals, while also contributing to recruiting, performance management, training, and development efforts. Your adaptability to changing situations, environments, responsibilities, and schedules will be essential to your success in this role.

Day In The Life

• Drive the store’s performance by ensuring alignment with company objectives and key performance indicators (KPIs).
• Lead daily operations by effectively managing policies, procedures, shrink/loss prevention, payroll, reporting, and staff scheduling.
• Execute merchandising strategies while maintaining a clean, consistent, and welcoming store environment that enhances the customer shopping experience.
• Coach and mentor team members through regular feedback and on-the-spot training to support their development and improve performance.
• Foster open and effective communication with the Store Manager and District Manager to ensure alignment and operational efficiency.

Qualifications

• Minimum of 6 months of leadership or supervisory experience in a customer-focused environment
• Proven ability to motivate and guide a team toward shared goals
• High school diploma or GED equivalent
• Strong multitasking skills with the ability to thrive in a fast-paced setting while delivering an exceptional customer experience
• Availability to work evenings and weekends

Additional Information

What Sets Us Apart

Hiring rate of $1.80 above minimum wage (rate may be greater based on relevant experience)

Exclusive Benefits:

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
• Well-being first: Access a comprehensive benefits program designed to take care of you
• Monthly Bonus: Attractive bonus potential to reward your efforts and outstanding performance!(Certain conditions apply)
• Career Advancement: Opportunities for professional growth and career development(certain conditions apply)
• Tuition Reimbursement: Invest in your future with financial support for your education(certain conditions apply)
• 50% Discounton all RCL brands, including PENN., Reitmans, and RW&CO. – because treating yourself has never been more affordable!
• Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!(Certain conditions apply)

RCL - Reitmans Canada Ltd is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience.

We thank all applicants. Only selected candidates will be contacted.