Team Lead - Enhanced Skills & Learner Scheduling

Alberta Health Services; Calgary; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A health services organization in Calgary is seeking a Team Lead for Family Medicine Enhanced Skills Programs. This leadership role involves managing residency programs and learner scheduling while ensuring compliance with accreditation standards. The ideal candidate will have a Bachelor's degree and 3–5 years of management experience, possessing strong leadership and project management skills. This position offers a hybrid work model and competitive salary.

Qualifications

• 3–5 years in a management role within a large, complex organization.
• Experience in managing in a unionized environment.
• Strong commitment to quality work.

Responsibilities

• Oversee management of Enhanced Skills residency programs.
• Ensure compliance with accreditation standards.
• Lead communication strategies and relationship-building.

Skills

Leadership

Project Management

Communication

Stakeholder Engagement

Organization

Education

Bachelor's degree in business, health, or public administration

Tools

Excel

Word

PowerPoint

Job description

Your Opportunity:

The Team Lead – Family Medicine Enhanced Skills Programs and Learner Scheduling is a new leadership role within the Family Medicine Education Portfolio in the Department of Family Medicine. Reporting to the Education Manager, this position oversees the management of 10 Enhanced Skills residency programs and learner scheduling for the Core Program, Enhanced Skills Programs, and electives. These programs are complex and distributed, serving approximately 25 Enhanced Skills residents, 170 Core Program residents, and 190 clerkship students annually, with anticipated growth through 2030. This role will work closely in collaboration with the Rural, Central and Undergraduate/Faculty Development Team Leads. Your strong leadership abilities, combined with expertise in project management, change management, and quality improvement, will ensure efficient delivery of programs. You are skilled and proficient at process creation and improvement. You are skilled at creating and promoting a positive team-based work environment. You will manage a team of six administrative staff, provide operational oversight, and ensure alignment with organizational policies and accreditation standards. This role requires balancing competing priorities, meeting critical deadlines, and fostering collaborative relationships with physician leaders, faculty, staff and partners across Alberta Health Services, Primary Care Alberta, and the University of Calgary. This position will be part of Primary Care Alberta effective November 18, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.

Description:

The successful candidate will lead and manage the Family Medicine Enhanced Skills residency programs and learner scheduling for multiple programs within the Department of Family Medicine. Responsibilities include overseeing program logistics, CaRMS, learner assessment, and scheduling for multiple programs, learner types and locations across southern Alberta. You will ensure compliance with accreditation standards, support staff and faculty development initiatives, and contribute to strategic planning and quality improvement projects. This role includes financial monitoring of program budgets, HR management for a team of six, and active participation in key committees. The Team Lead will lead communication strategies, marketing initiatives for Enhanced Skills programs, and relationship-building with physician leaders and education partners. Occasional travel within Calgary and to external events may be required.

• Transition Company: Primary Care Alberta
• Classification: Team Lead
• Union: Exempt
• Unit and Program: Enhanced Skills & Learner Scheduling
• Primary Location: Sheldon M Chumir Health Centre
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 25-NOV-2025
• Date Available: 15-DEC-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $30.90
• Maximum Salary: $53.08
• Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications:

Bachelor’s degree in business, health, or public administration (or equivalent experience). Project Management experience (certificate/diploma preferred). 3–5 years in a management role within a large, complex organization. Experience managing in a unionized environment and monitoring budgets. Experience in process documentation and improvement. Strong organizational, communication, and stakeholder engagement skills. Intermediate/advanced level in Excel, Word and PowerPoint. Experienced communicator with excellent verbal, non-verbal and written skills. Strong organizational skills, and a commitment to providing quality work.

Additional Required Qualifications:

As required.

Preferred Qualifications:

Master’s degree in administration, Education or Human Resources. Effective negotiating skills. Advanced expertise in project management and quality improvement. Strong leadership and strategic planning. Proven ability to build collaborative relationships. Project Management experience (certificate/diploma preferred).