Team Lead, Commercial Banking Agriculture (Hybrid)

National Bank; Kitchener, London, Hamilton; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution in the Waterloo region is seeking a Category Manager to lead a team of account managers. This role involves promoting banking solutions, managing a senior client portfolio, and ensuring team engagement through coaching. Candidates should have extensive experience in commercial banking and business development, along with a relevant degree. Join a dynamic team focused on people-first values and continuous improvement, with a hybrid working model and competitive benefits.

Benefits

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities for community initiatives

Telemedicine service

Virtual sleep clinic

Qualifications

• 7 years of relevant experience with a bachelor's degree or 5 years with a master's.
• Experience in personnel management and coaching.
• Strong background in commercial credit and business development.
• Good understanding of various banking systems.
• Strong ability to influence others and manage priorities.

Responsibilities

• Manage a team of account managers to achieve objectives.
• Provide personalized coaching for employees' growth.
• Implement business growth strategies for productivity.
• Establish market impact strategies with partners.
• Participate in drafting and executing the annual business plan.
• Build lasting client relationships through acquisition activities.

Skills

Critical Thinking

Diversity & Inclusion

Emotional Intelligence

Innovation Management

Risk Management

Stress Management

Business Alignment

Data-Driven Decision-Making

Decision Making

Learning Agility

Mobilization

Partner Development

Resiliency

Strategic Vision

Strategy Execution

Education

Bachelor's degree in a related field

Master's degree

Job description

Attendance

Hybrid

Job number 28844

Category Manager

Status : Permanent

Type of Contract Permanent

Schedule : Full-Time

Full Time / Part Time? Full-Time

Posting date 07-Oct-2025

Area(s) of interest : Advisory services, Commercial banking

Location(s)

Hamilton, Kitchener, London

Being a Team lead manager in the commercial banking business for the Agriculture Group at National Bank means coaching a team of Commercial Account Managers to promote the Bank's solutions via various distribution channels, while managing a senior portfolio of commercial clients.

Your support for your team in the field, business development skills, influence, leadership and collaborative spirit will make you stand out from the crowd.

This position reports to Associate Vice-President – Commercial Banking Agriculture and is based in London, Ontario.

Your role

Manage a team of account managers, creating an engaging work environment that fosters the achievement of objectives

Track your employees' growth and skills development through personalized coaching

Optimize sector efficiency, productivity, and profitability by implementing business growth strategies

Establish a strategy with your partners to maximize your market impact and improve your sector's visibility

Participate in drafting the annual business plan for your market and manage its execution

Manage a mid‑market portfolio

Build and maintain lasting relationships with clients through various acquisition and retention activities

Act as an ambassador of the Bank within the local community and foster relationships with key partners

Strive for balance between risk management and profitability in business development

Ensure that compliance rules and operating procedures are adhered to and applied

Keep abreast of new market developments and ensure that the products and services offered meet clients' changing needs and remain competitive

Be proactive in identifying new ways of working and encourage continuous improvement and the use of new tools

Support the RVP in establishing his business plan and in the day‑to‑day management of the team

Basic requirements

Hold a bachelor's degree in a related field and 7 years of relevant experience or a master's degree and 5 years of relevant experience

Experience in personnel management and / or coaching

Strong background in commercial credit and business development

Good understanding of various banking systems

Strong ability to influence others, good leadership skills and ability to manage priorities

Sense of autonomy as well as organizational and change management skills

Languages

English

Skills

• Critical Thinking
• Diversity & Inclusion
• Emotional Intelligence
• Innovation Management
• Risk Management
• Stress Management
• Business Alignment
• Data-Driven Decision-Making
• Decision Making
• Learning Agility
• Mobilization
• Partner Development
• Resiliency
• Strategic Vision
• Strategy Execution

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier‑free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!