Team Lead & Client Service Coordinator - Mississauga

Lifemark; Mississauga; On-site; CAD 60,000 - 75,000; Full time

Job summary

A healthcare service provider in Mississauga is seeking a Team Lead, Referral Coordinator to oversee staff training, manage workload, and ensure effective client support. The ideal candidate will have at least 5 years of client service experience, strong leadership skills, and the ability to efficiently handle administrative duties. This full-time, in-person role offers comprehensive benefits including health and dental choices, employee discounts, and professional development opportunities.

Benefits

Health and dental benefits

Employee Assistance Program

Employee Stock Purchase Plan

Paid vacation

Continuing education allowance

Gym membership discount

Qualifications

• Minimum 5 years' experience in a client service or administrative role.
• Ability to maintain typing speed of at least 65 WPM.
• Knowledge of medical terminology is a strong asset.

Responsibilities

• Train new staff on protocols and procedures.
• Manage a partial Referral Consultant caseload.
• Respond to client and assessor inquiries.

Skills

Client Service Experience

Leadership Skills

Organizational Skills

Multi-tasking

Communication Skills

Education

Accredited Medical Office Assistant Certification

Tools

MS Office

Adobe Acrobat

Job description

A healthcare service provider in Mississauga is seeking a Team Lead, Referral Coordinator to oversee staff training, manage workload, and ensure effective client support. The ideal candidate will have at least 5 years of client service experience, strong leadership skills, and the ability to efficiently handle administrative duties. This full-time, in-person role offers comprehensive benefits including health and dental choices, employee discounts, and professional development opportunities.