Team Lead, Account Executive

Lightspeed; Montreal (administrative region); On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology company in Montreal is seeking a Team Lead, Retail Sales to lead a team of Account Executives. The role includes motivating team members to exceed targets, training employees, and developing new sales strategies. Ideal candidates will have B2B sales experience, strong coaching skills, and a desire for leadership in tech sales. Benefits include flexible work options, health credits, and equity options. They prioritize continuous growth and an inclusive work environment.

Benefits

Flexible paid time off

Remote work policies

Equity options

Pension plan contributions

Training opportunities

Health and wellness credit

Time off for community service

Computer purchase program

Enhanced parental leave

Qualifications

• 1-2 years of coaching experience is a plus.
• Strong telephone skills and written communication.
• Ability to thrive in a quota-driven environment.

Responsibilities

• Lead a pod of Account Executives to achieve sales goals.
• Train new hires and current employees on processes.
• Develop strategies to increase sales volume and efficiency.

Skills

B2B sales experience

Coaching experience

Customer service skills

Technical aptitude

Business development understanding

Quantitative decision-making

Multi-tasking ability

Fluency in English

Education

Bachelor's degree

Tools

Salesforce.com

Mac OS X and iOS

Job description

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a Team Lead, Retail Sales! Reporting to the Senior Director, Direct Sales, you will be responsible for leading a pod of Account Executives to reach their goals and drive initiatives in their respective verticals. Lightspeed’s AEs are responsible for achieving revenue growth by bringing on net‑new businesses, and as Team Lead, you will drive execution in your pod.

What you’ll be responsible for:

• Motivate individuals and team to exceed objectives through training and continuous coaching including but not limited to guidance, support, call evaluations and performance check-ins
• Training current employees and new hires on processes, sales skills, and technical knowledge
• Collaborating and maintaining communications with leadership from other departments
• Report on pipeline metrics and other organizational tasks to our leadership team.
• Ensure that the team metrics are in line with the organizational objectives
• Identify problem areas/challenges within your pods verticals and formulate strategies to overcome them
• Work with the Retail leadership team to develop new strategies to increase sales volume and efficiency, and consistently meet monthly, quarterly, and annual goals
• Handle other duties and responsibilities as defined by leadership.

What you’ll be bringing to the team:

• Relevant sales experience in a B2B environment, preferably in a solution‑sales / technology‑related environment, and 1‑2 years of coaching experience is a plus.
• Strong desire to be in technology sales leadership, and a strong technical aptitude
• Excellent customer service and telephone skills, including strong listening, verbal and written communication
• Strong understanding of business development best practices
• A love of numbers: you recognize a quantitative approach to making decisions
• A love of coaching: You enjoy helping your team members evolve in their sales career
• Demonstrated ability to meet and/or exceed sales targets
• Ability to thrive in a competitive, dynamic and quota‑driven environment
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• Ability to multi‑task effectively
• Open availability

Even better if you have, but not necessary:

• Experience with Salesforce.com
• Knowledge of Mac OS X and iOS
• Fluency in other languages
• Retail experience
• Bachelor’s degree

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the Apply button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career‑defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.