Team Director

Chipotle Mexican Grill group; Vancouver; On-site; CAD 133,000 - 183,000; Full time

Job summary

A leading fast-food chain in Metro Vancouver is seeking a Team Director to enhance restaurant experiences by developing empowered teams. The ideal candidate will have a strong leadership background, proven experience managing multiple units, and a passion for promoting a culture of accountability and excellence. You'll drive the business while ensuring the highest service and food safety standards are met. Competitive salary range from $133,000 to $182,500 depending on skills and experience. Join us in cultivating a better world.

Qualifications

• Must have at least 5 years of multi-unit supervisory experience.
• Ability to provide helpful ideas to other team directors.
• Strong command of language and general communication skills.

Responsibilities

• Identify potential Field Leaders and develop teams.
• Ensure excellent service and food safety in restaurants.
• Promote Chipotle’s purpose of Cultivating a Better World.

Skills

Strategic thinking

Leadership

Communication

Supervisory skills

Organizational skills

Listening skills

Education

B.A./B.S. in related field or equivalent

Tools

Microsoft Office Suite

Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast‑food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

We’re looking for a Team Director who creates exceptional restaurant experiences by building a strong team of empowered Field Leaders, who develop Restaurateurs and Certified Training Managers. This involves identifying talent, developing teams, ensuring that food safety standards are met and exceeded, building sales and running great restaurants with high standards, removing obstacles, effectively using resources to improve their market, and providing leadership to their patch and beyond. At Chipotle, you’ll join a team that’s committed to Cultivating A Better World. If this sounds like something you’d like to be a part of, we’d love to meet you! See more details below and apply today.

WHAT YOU’LL DO

• Identify potential Field Leaders (FLs)
• Ensure a deep bench of talent for current and future growth
• Develop a high performing mid‑management team with a primary focus on developing Certified Training Restaurants and Restaurateurs.
• Evangelize Food With Integrity and our Sustainability initiatives
• Be an excellent brand and Chipotle people culture representative
• Promote Chipotle’s purpose of Cultivating a Better World
• Ensure the integrity of Chipotle’s training practices are executed
• Build a culture of accountability within your Sub‑Region
• Recognize adverse trends and teach the team to react to them quickly and successfully
• Create an atmosphere where people motivate themselves to achieve mutually beneficial goals
• Proactively identify and address performance issues
• Create a culture where people act according to the belief that everyone’s success is elevated by the success of those around them
• Ensure that restaurants have excellent service, safety, cleanliness, organization, food quality and ambience
• Ensure all restaurants maintain safe food safety practices as outlined by corporate policy and by our third‑party food safety audits
• Execute plans to systematically improve Guest satisfaction trends
• Ensure that tools are being effectively used in the restaurants and provide meaningful feedback to various disciplines to improve tools as needed
• Take control of rollouts and initiatives
• Achieve annual sales and cash flow plan for sub‑region
• Drive sales through the improvement of operating standards and the guest experience

WHAT YOU’LL BRING TO THE TABLE

To perform this job successfully, you’ll need to be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• B.A./B.S. in related field or an equivalent in education and experience
• Ability to provide helpful ideas and insights to other Team Directors and company leadership
• Ability to communicate clearly
• Ability to think strategically, and achieve day‑to‑day results
• Ability to learn from others
• Stellar listening skills
• Excellent knowledge of and commitment to the culture and values of Chipotle
• Knowledge of and the ability to use a PC, as well as Microsoft Office Suite
• Strong command of language and general communication skills
• Strong supervisory and organizational skills
• Strong leadership skills in conjunction with a commitment to operational and training programs as well as company philosophies and people practices
• Demonstrated ability to interact easily with diverse groups of people
• Must have a record of developing strong field leaders, creating incredible people cultures, and building deep benches along with having influence outside of their own sub‑region
• 5 years multi‑unit supervisory experience preferred
• Local store marketing experience preferred
• Enjoy extensive travel

Please note: The candidate for this role must be located in the Greater Vancouver Metropolitan Area or the Greater Toronto Area.

PAY TRANSPARENCY

Pay range is $133,000.00–$182,500.00 depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colours, flavours or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people‑first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world‑class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Chipotle has policies and procedures in place to accommodate persons with disabilities or who otherwise require accommodation in accordance with applicable human rights legislation. Please notify Chipotle should you require an accommodation. Please contact [e-mail] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non‑accommodation related requests.