Team Administrator, Commercial Insurance

HUB International; Burnaby; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading insurance brokerage in Burnaby is seeking a Team Administrator to support their Commercial Division. This role involves providing exceptional customer service, managing documentation, and supporting various teams. Ideal candidates are detail-oriented and possess strong communication skills. They offer competitive compensation and extensive training for career growth within the insurance industry.

Benefits

Competitive compensation

Company matching RRSP contributions

Tuition financing

Flexible benefits options

Wellness initiatives

Ongoing personal and career development

Qualifications

• Demonstrates excellent customer service skills.
• Strong attention to detail and accuracy.
• Strong communication skills, both written and verbal.
• Intermediate MS Office knowledge, particularly Excel and Word.
• Enjoy working in a fast-paced, client-focused environment.

Responsibilities

• Provides exceptional customer experience working with various Production teams.
• Processes all documentation according to HUB workflows.
• Manages account reconciliation working with the Accounting team.
• Maintains accuracy of electronic files.
• Reviews and ensures accuracy of policy documentation from insurers.

Skills

Customer service skills

Attention to detail

Communication skills

MS Office knowledge (Excel, Word)

Ability to work in a fast-paced environment

Job description

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you looking to jump start your career in commercial insurance?

If you’re a self-motivated, detail-oriented individual seeking growth opportunities and a team-oriented culture – YOU can be our next Team Administrator in our Commercial Division. This position will be based out of our Burnaby Still Creek Head Office.

Requirements

• Demonstrates excellent customer service skills
• Strong attention to detail and accuracy
• Strong communication skills, both written and verbal
• Intermediate MS Office knowledge, with focus on Excel and Word
• You enjoy working in a fast paced, client-focused environment

A Day in the Life

• Provides exceptional customer experience working with various Production teams
• Follows HUB Service Guidelines
• Processes all documentation according to HUB workflows
• Formally corresponds with customers and insurers
• Manages account reconciliation working with Accounting team
• Maintains accuracy of electronic files
• Reviews and ensures accuracy of policy documentation from insurers
• Abeyances and follow-up for outstanding information & documentation
• Reviews and prioritizes all assigned tasks on a daily basis including mail, emails, abeyances/activities
• Provides back-up support for other departments and Reception on an as-needed basis
• Continues professional development in order to enhance skills and abilities

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation: Base salary
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team-oriented environment
• Ongoing personal and career development

The expected salary range for this position is $50,000 to $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

HUB International is an equal opportunities employer and welcomes applications from diverse candidates.