Team Administrative Assistant

The Children's Aid Society of the District of Thunder Bay; Northwestern Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local children's aid organization in Northwestern Ontario is seeking a full-time Administrative Assistant to support various departments. The ideal candidate will possess strong skills in Microsoft Office, excellent communication abilities, and a commitment to maintaining confidentiality. This role provides varied administrative support and demands excellent organizational skills. Applications are accepted until October 31, 2025.

Qualifications

• Completion of a business or commercial diploma or certificate from an accredited college.
• Candidates with relevant experience will also be considered.
• Intermediate skill level in Microsoft Office applications.
• Ability to maintain confidentiality and manage professional judgment.

Responsibilities

• Provide administrative and clerical support to department Managers.
• Back-up coverage to other Administrative Assistants as needed.
• Manage several assignments simultaneously, meeting strict timelines.

Skills

Microsoft Office proficiency

Excellent communication skills

Problem-solving abilities

Organizational skills

Interpersonal conflict management

Adaptability to change

Education

Business or commercial diploma/certificate

Job description

Full Time, Permanent (33.75 hours/week)

Position Purpose

Reporting to the Manager of Administration and Privacy, the incumbent will work in close co-operation with and provide administrative and clerical support to various department Managers and frontline staff. This position also provides back-up coverage to other Administrative Assistants and reception as needed.

Position Qualifications And Requirements

• Completion of a business or commercial diploma or certificate from an accredited college or equivalent combination of education and experience.
• Candidates without the specific educational qualifications, but who possess an appropriate combination of administrative/child welfare/social services experience and other academic qualifications will also be considered.
• Intermediate skill level and extensive experience in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Demonstrated experience utilizing various computer software programs.
• Accurate and fast word processing skills.
• Excellent communication skills including strong interpersonal, written, and verbal skills and an ability to interact with a wide variety of people.
• Ability to effectively manage inter-personal conflict.
• Travel to the district as required.
• Ability to maintain a strong sense of professional judgement and confidentiality.
• Excellent organizational, coordination and time management skills to determine priorities, meet strict timelines and manage several assignments simultaneously.
• Ability to assess workflow and administrative functions, and to suggest modifications to improve efficiency, manage data, maintain multiple calendars, and develop effective systems.
• Ability to use sound judgment and tact to address a range of issues and to problem-solve.
• Ability to work independently, or as part of a team.
• Ability to adapt to change and learn new technology for effective use in the workplace.
• Contribute to a culture of diversity, equity, and inclusion with a commitment to the elimination of disparity and disproportionality in service outcomes.
• Criminal Records Check satisfactory to the Agency required upon conditional offer of employment.

APPLICATION INFORMATION – Applications Received to 5:00 pm on October 31st, 2025.

Please submit a cover letter and resume on-line at www.thunderbaycas.ca “Career Opportunities”. Individuals may also submit an application directly to: Manager of People and Culture, The Children’s Aid Society of the District of Thunder Bay, 1110 Jade Court, Thunder Bay, ON P7B 6M7.

The Society is committed to supporting and advancing equity, diversity and inclusion in our organization and the society in which we serve. As such, we are expressly interested in receiving inquiries and applications from individuals who identify themselves as Indigenous, racialized or equity seeking in order to better reflect the demographic profile of Thunder Bay and District.

TBCAS is committed to a candidate selection process and work environment that is inclusive and barrier free. In order to ensure candidates are assessed in a fair and equitable manner, accommodations will be provided to prospective employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We thank all applicants; however only those considered for an interview will be contacted.