TDS Operations Analyst III

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 70,000 - 98,000; Full time

Job summary

TD Securities, part of The Toronto-Dominion Bank, is seeking an Operations Analyst III in Toronto. You will manage loan administration, payment processing, reconciliations, and risk controls to ensure accurate posting and timely settlements for corporate lending clients.

The role emphasizes process improvements, cross‑functional collaboration, and adherence to controls in a dynamic environment. Suitable candidates have 3+ years in corporate lending operations and strong Excel skills.

Qualifications

• 3+ years in Corporate Lending Operations or related financial services field.
• Experience processing complex payments, settlements, cash movements, and loan administration transactions.
• Strong understanding of operational controls, risk management, and reconciliation procedures.

Responsibilities

• Execute and review loan administration, payment, settlement, and cash management activities.
• Monitor payment activity across platforms and authorize eligible requests according to procedures.
• Investigate and resolve payment issues, differences, and operational exceptions.
• Perform daily reconciliations and control activities to ensure data integrity.
• Collaborate with Finance, Treasury, Front Office, and Technology to resolve issues and support business activities.

Skills

Loan administration

Payment processing

Reconciliations

Analytical skills

Communication

Risk awareness

Education

Bachelor’s degree in Business, Finance, or related field

Tools

Loan IQ

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Securities Pay Details: $69,700 - $98,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview Corporate Lending Operations (CLO) supports lending and administrative activities for TD Securities corporate clients. The team partners across the business to deliver accurate processing, strong risk management, operational excellence, and a consistent client and stakeholder experience. Corporate Lending Operations supports a broad range of functions including Loan Administration, Agency Administration, Loan Sales & Trading, Loan Documentation, CAIRO Administration, and Corporate Lending Operations Administration.

Position Summary Reporting to the Group Manager, Corporate Lending Operations Administration, the Operations Analyst III is a senior individual contributor responsible for executing and overseeing loan administration, payment processing, reconciliation, account monitoring, exception management, and operational control activities. The role provides subject matter expertise, supports a strong risk and control environment, resolves complex operational issues, and contributes to process improvements and business initiatives across Corporate Lending Operations.

Key Accountabilities

• Execute and review complex loan administration, payment, settlement, and cash management activities supporting corporate lending transactions.
• Process and monitor payment activity across Loan IQ and related platforms, including loan fundings, repayments, fees, internal transfers, foreign exchange transactions, and account settlements.
• Perform funds verification and authorize eligible payment requests in accordance with established procedures, approval authorities, and service standards.
• Investigate and resolve payment issues, transaction breaks, cash differences, failed payments, and other operational exceptions.
• Perform daily reconciliations, account balancing, and control activities to ensure the accuracy and integrity of operational records.
• Review and action exception management reporting, internal account activity, and cash monitoring reports.
• Escalate material risks, aged items, and unresolved issues to the appropriate stakeholders.
• Complete required controls, approvals, certifications, reviews, and supporting documentation within established timelines.
• Act as a key point of contact for operational inquiries, issue resolution, and stakeholder support.
• Partner with Finance, Treasury, Cash Management, Front Office, Technology, Payments, and Operations teams to resolve issues and support business activities.
• Identify control gaps, operational risks, recurring issues, and process inefficiencies, and recommend improvements.
• Support audits, regulatory reviews, risk assessments, control testing, and remediation activities.
• Participate in system enhancements, user acceptance testing, operational readiness activities, and transformation initiatives.
• Provide support, cross-training coverage, and operational assistance to Loan Documentation and other critical Corporate Lending Operations functions as required.
• Provide guidance, training, and subject matter expertise to colleagues while promoting consistency and knowledge sharing across the team.
• Manage competing priorities and deadlines while maintaining service, productivity, and control standards.
• Demonstrate accountability, collaboration, sound judgment, and a strong risk and control mindset.

Qualifications / Skills / Experience

• 3+ years of experience in Corporate Lending Operations, Loan Administration, Treasury Operations, Payments, Cash Management, Commercial Banking Operations, or a related financial services environment.
• Experience processing, reviewing, and investigating complex payments, settlements, account activity, cash movements, and loan administration transactions.
• Strong understanding of corporate lending operations, operational controls, risk management, payment processing, reconciliations, and exception management.
• Demonstrated ability to investigate issues, perform root-cause analysis, and coordinate effective resolution across multiple stakeholders.
• Experience operating within a controlled environment that includes approval authorities, segregation of duties, audit requirements, and escalation protocols.
• Working knowledge of Loan IQ or comparable loan servicing and operational platforms.
• Experience supporting audits, control testing, regulatory requirements, remediation efforts, and process improvement initiatives.
• Advanced Microsoft Excel skills, including data analysis, reconciliations, reporting, and investigation of discrepancies.
• Strong analytical, organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Ability to provide guidance, training, and cross‑functional support across multiple Corporate Lending Operations processes.

Education

• University or college degree, or an equivalent combination of education and relevant professional experience. Education in Business, Finance, Accounting, Economics, or a related discipline is considered an asset.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry‑leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly‑diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long‑standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi‑year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

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