Tavern United Assistant Manager

Canad Inns; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A premier hospitality service provider in Winnipeg seeks an Assistant Manager to enhance guest experiences. You will assist in daily operations, support the team, and contribute to profitable outcomes. Ideal candidates will have at least 1 year of experience in restaurant or pub management, possess strong communication skills, and have knowledge of hospitality principles. The role offers benefits including education assistance and employee discounts.

Benefits

Comprehensive Group Benefit Program

Continued education assistance

Employee discounts on food and beverages

Employee Engagement Events

Career Growth Opportunities

Qualifications

• Minimum of 1 year experience in restaurant or pub management.
• Strong working knowledge of hospitality principles and procedures.
• Knowledge of cost analysis, fiscal management, and budgeting techniques.
• Able to effectively communicate both verbally and in writing.
• Working knowledge of various computer software programs.

Responsibilities

• Assist Manager in running high-quality shifts and smooth operations.
• Deliver outstanding service and respond to guest feedback.
• Monitor staff attendance and support team performance.
• Assist in managing food and beverage costs.
• Help execute game-day or special event operations.

Skills

Hospitality principles and procedures

Conflict resolution skills

Communication skills

Cost analysis knowledge

Job description

Overview

Are you driven by a love for sports, a knack for hospitality, and the desire to create unforgettable guest experiences? Tavern United is looking for an Assistant Manager to support our team in delivering top-notch service and keeping the energy high. Tavern United is more than just a place to watch games; it’s a hub for fans, a great place to grab a bite before a concert or an event, and camaraderie. With multiple screens, an extensive menu, and an electric atmosphere, we’re the go-to spot for event goers, sports enthusiasts, and casual diners alike. As the Tavern United Assistant Manager, you’ll be at the heart of the action, working closely with the Tavern United Manager to ensure smooth daily operations. You’ll support and motivate the team, help drive guest satisfaction, and contribute to profitable business outcomes. Your leadership, energy, and hands-on approach will ensure every guest leaves with an unforgettable experience.

Responsibilities

• Support Daily Operations: Assist the Manager in running high-quality shifts, ensuring smooth operations, consistent service, and strong sales and profit performance.
• Guest Experience: Deliver outstanding service in all areas, actively responding to guest feedback and resolving issues professionally to ensure every guest leaves satisfied.
• Team Support & Leadership: Help with staff scheduling, monitor attendance, and support the team to perform at their best. Train, coach, and provide follow-ups to ensure staff understand and excel in their roles.
• Food & Beverage Management: Assist in managing costs by reducing waste and supporting profitable operations.
• Event & Shift Execution: Help execute game-day or special event operations, maintaining the energy and excitement that Tavern United is known for.
• Promotions & Engagement: Support the Manager in executing themed nights, promotions, and community engagement activities.
• Additional Duties: Take on other responsibilities as requested to keep the pub running smoothly and guests happy.

This description is not intended to be all-inclusive and can be changed or additional duties added as necessary.

Qualifications

• A minimum of 1 year experience in a restaurant or pub management.
• Strong working knowledge of hospitality principles and procedures, methods, practices, and techniques.
• Knowledge of cost analysis, fiscal management, and budgeting techniques.
• Able to effectively communicate both verbally and in writing.
• Working knowledge of various computer software programs and point of sales systems.
• Exceptional conflict resolution, negotiation, and objection handling skills.

Our benefits to support your success

• Comprehensive Group Benefit Program.
• Continued education assistance, Scholarships.
• Participation in the Employee Canadvantage Rewards Program.
• Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.
• Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.
• Employee Referral Program.
• Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.
• Career Growth Opportunities.

About Canad Inns

Canad Inns is Manitoba’s premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.

Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.

Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.