Talent Acquisition Specialist - Operations and Tech (Remote First)

Zensurance; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading InsurTech company in Toronto is looking for a recruiter to manage multiple hiring processes across Operations and Tech teams. The ideal candidate has over 3 years of recruitment experience and a passion for delivering an exceptional candidate experience. This role offers the chance to play a key part in scaling the team and promoting a positive employer brand.

Benefits

Remote-first setup

Home office allowance

Education assistance reimbursement

Flexible health and dental plans

Half days before public holidays

Qualifications

• 3+ years of recruitment experience in Operations and Tech roles.
• Track record of full-cycle recruitment with meaningfully short time-to-hire.
• Strong commitment to providing an excellent candidate experience.

Responsibilities

• Manage multiple roles across Tech and Operations teams.
• Act as a strategic partner to hiring managers.
• Source and engage talent through creative strategies.
• Guide hiring managers through the recruitment process.
• Coach interviewers on best practices.

Skills

Internal or agency recruitment experience

Strong sourcing skills

Communication skills

Data analysis skills

Organizational skills

Relationship building

Candidate experience focus

Tools

Lever ATS

Metaview

Job description

About Us:

Zensurance is redefining commercial insurance for Canadian businesses.

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025)

✅ Deloitte’s Technology Fast 500 (2024)

✅ Top Insurance Employers (2022)

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

This role reports directly to the Manager - Talent Acquisition and plays a key part in scaling our team at Zensurance with focus on Operations and Tech. You'll join a dedicated talent team focused on enabling our company's growth. You'll act as a strategic partner to hiring managers, owning the full hiring process, and making sure we're bringing in great people who add to our culture.

Responsibilities

• Own the Hiring Process: Manage 3+ roles each month across our Tech (e.g., Software Engineers, Product Managers) and Operations (e.g., Financial Analysts, Marketing Specialists) teams.
• Strategic Partnership: You'll act as a strategic partner to hiring managers, delivering high-quality candidates while ensuring a smooth and positive candidate experience.
• Source and Engage Talent: Use creative strategies to find, screen, and engage active and passive candidates. You'll prioritize a great candidate experience from start to finish.
• Partner with Stakeholders: Work closely with hiring managers to understand their needs, write clear job descriptions, and guide them through the recruitment process.
• Boost Our Process: Coach interviewers on best practices and help us improve how we assess talent to ensure quality and consistency.
• Keep Things Tidy: Maintain data integrity in our ATS (Lever), track performance metrics, and provide timely updates to everyone involved.
• Be a Brand Ambassador: Represent Zensurance positively in every interaction and at external events to promote our employer brand.

Requirements

• Relevant Experience: You've got 3+ years of internal or agency recruitment experience, focusing on Operations and Tech roles.
• Strong Results: Background in full-cycle recruitment, including strong sourcing chops and meaningful time-to-hire results.
• Candidate Focus: Have a commitment to candidate experience. You'll make sure every candidate, from first contact to final offer, has a great interaction with Zensurance.
• Communication Style: Show strong communication and creative sourcing. You know how to tell a story about Zensurance that gets candidates excited and drives action.
• Data Smart: Have data smarts. You understand funnel metrics, hiring trends, and how to use those insights to influence and improve our strategies.
• Relationship Building: Have top-notch relationship building. You'll be a trusted partner to hiring managers and an advocate for inclusive hiring practices.
• Organizational Skills: You're highly organized and comfortable managing multiple priorities in a fast-paced environment.
• Recruitment Tools: Experience with Lever or a similar ATS; we're also big fans of using tools like Metaview to coach and improve interviews.

Interview Process

• Phone screen with Yiorgos, Manager of Talent Acquisition
• Craft Interview with Senior TA and Chief of Staff - People Operations
• Stakeholder Interview with a HRBP and Team Lead
• Background checks
• Offer

Benefits & Perks at Zensurance

Work Your Way

• Remote-first setup for added flexibility
• Home office allowance to create a comfortable workspace
• Top-tier tech: “Office in a box” with all necessary tech equipment
• Half days before public holidays: Enjoy half days before long weekends

Your Health, Your Way

• Flexible health and dental plans for families, including mental health support
• Health & personal spending accounts to invest in wellness your way
• Parental leave top-up, because family comes first

Investing in Your Growth

• Education assistance reimbursement for courses, conferences, books, and memberships
• Opportunities to learn from industry experts and grow your career

Staying Connected

• Weekly Friday huddles to share updates and connect across teams
• Virtual & in-person team-building events to strengthen our culture

We’re building something special. Come be a part of it!

Who We Are

Business is hard work, but insurance doesn’t have to be!

We empower business owners with simple, tech-driven insurance solutions through our online platform.

Our success is fueled by our team-oriented culture and four core values:

DELIVER –We set ambitious goals and achieve them.

INCLUDE–We foster an open and safe space for all.

INTEGRITY–We do what’s right.

INVENT–We create straightforward, innovative solutions.

AI Tools and Your Interview

We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.

Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.

Thank You!

We review every application with care to find the best fit for our team.

While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can't wait to learn more about you!