Systems Testing/QA Specialist

Softline Technology Inc.; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Softline Technology Inc. is seeking a QA Specialist to lead testing efforts across GUI and non-GUI environments. You will develop test plans and scripts, execute comprehensive tests, and collaborate with project teams to ensure quality across releases.

You will design automated tests, integrate them into CI/CD, and perform performance testing while ensuring compliance with accessibility standards and regulatory requirements.

Qualifications

• Proven experience in executing testing activities for large complex systems.
• Develop test plans, test scripts and expected results for complex systems.
• Experience in automated test and performance test scenarios.
• Experience with automated and manual testing tools and issue tracking software.

Responsibilities

• Provides advice on testing strategy, test plans, tools, and resources.
• Plans and organizes testing for GUI and non-GUI environments including integration tests.
• Develops and maintains test plans, scripts and cases; works with project teams.
• Executes functional, integration, system and regression tests.
• Validates system behavior under various conditions and documents results.
• Identifies and tracks defects using ALM, JIRA, Bugzilla, Azure DevOps.
• Works with developers to reproduce and resolve issues.
• Develops automated test scripts and integrates tests into CI/CD.
• Conducts performance, stress, and load testing; ensures scalability.
• Familiar with AODA and related accessibility standards.

Skills

Testing strategy

Test planning

Test data & cases

Automation testing

CI/CD integration

Performance testing

UAT participation

Cross-team collaboration

Agile / Scrum experience

Tools

Jira

Bugzilla

Azure DevOps

Micro Focus UFT

Selenium

Postman

Cypress

TestRail

Zephyr

Job description

Responsibilities

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems.
• Executes functional, integration, system, and regression tests.
• Validates that the system behaves as expected under various conditions.
• Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
• Works closely with developers to reproduce and resolve issues.
• Develops and maintains automated test scripts using tools like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman.
• Integrate automated tests into CI/CD pipelines.
• Conduct performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Collaborate with developers, business analysts, and project managers to clarify requirements and ensure quality.
• Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
• Maintain detailed documentation of test results, test coverage, and quality metrics.
• Provide input for user manuals and release notes.
• Ensure testing processes comply with industry standards and regulatory requirements.

General Skills

• Experience in planning, organizing and implementing testing efforts at the specified experience level
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Experience executing functional tests, non-functional tests and systems level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience with quality assurance principles, practices, tools and structured methodologies
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines
• Knowledge of one or more automated testing tools
• Knowledge of system, integration, regression, and acceptance testing.
• Familiarity with Agile, Scrum, and Waterfall methodologies.
• Demonstrated ability to write clear, comprehensive test cases and execute them effectively.
• Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc.
• Familiarity with tools like Selenium, Cypress, or Postman for API testing.
• Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup.
• Demonstrated ability to write queries to validate data and perform backend testing.
• Clear grasp of the software development and testing life cycles.
• Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing.
• Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments.
• Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed.
• Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability.

Desirable Skills

• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases
• Experience testing Commercial Off-the Shelf Applications (COTS)

Experience Requirements

QA Skills – 45%

• Proven experience in executing testing related activities and data reconciliation activities for large complex business critical business systems.
• Experience in developing test plans, test cases and expected test results for complex business systems.
• Experience in setting up test strategies for complex business systems involving data, rules and images which undergo a very high rate of change annually.
• Experience in data analysis, cleansing, conversion and reconciliation on large complex systems.
• Experience in executing test cases and test scenarios for large complex systems.
• Excellent coordination and organization skills to assist with all QA activities in a tight timeline with conflicting priorities.
• Experience in Accessibility testing of applications with alignment to AODA (WCAG2.0 AA).

Technical Skills – 35%

• Excellent working knowledge of workflow, portfolio management and rule-driven business solutions.
• Experience with web-based 3-tier software platforms.
• Experience with testing tools, problem tracking software (i.e., Jira, Bugzilla, Azure DevOps and Microfocus Product Suite).
• Good knowledge of Oracle database tools.
• Proficiency with desktop tools (Visio, MS Office, MS Project, MS Outlook)
• Experience testing custom implementations and COTS implementations, which include IBM J-Rules Engine
• Working knowledge of web-based application development.
• Experience with Accessibility testing tools like WAVES, JAWS, NVDA, Compliance Sheriff.

General skills – 15%

• Experience in effectively coordinating multiple teams representing various business and technology areas, each with responsibility for a component of the solution.
• Excellent verbal and written communication skills, presentation skills; interpersonal and negotiation skills.
• Excellent analytical problem solving and decision-making capabilities.

Public Sector Experience – 5%

• Experience in the Public Sector, either as a vendor representative or under contract to a government ministry or agency.

Supplier Comments

Closing Date: 2026-10-16, 12:00 p.m. EST

Maximum Number of Submissions: Two (2)

Assignment Type – onsite 5 days per week

MUST HAVES:

• Proven experience in executing testing related activities and data reconciliation activities for large complex business critical business systems.
• Experience in developing test plans, test scripts and expected test results for complex business systems.
• Experience in developing and executing automated test and performance test scenarios for large complex systems.
• Experience with automated and manual testing tools, problem tracking software (i.e. , , Jira, Bugzilla and Microfocus UFT Product Suite).