Systems Technician

Hunter Engineering Company; Town of Raymond; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading technology firm in Raymond, Alberta is seeking a Systems Technician to support and troubleshoot Windows operating systems and computer hardware. The role requires 1-2 years of PC Support experience and offers a collaborative environment with generous benefits, including profit-sharing and paid time off.

Benefits

Profit-Sharing Plan

Generous Paid Time Off

Tuition Reimbursement Program

Qualifications

• 1-2 years of PC Support/Helpdesk experience.
• Proficient in troubleshooting Windows operating systems and Microsoft Office applications.
• Working knowledge of computer hardware.

Responsibilities

• Identify and resolve client problems with technology.
• Support and resolve end-user problems through a trouble ticket system.
• Assist with installation of new hardware and software.

Skills

PC Support/Helpdesk experience

Troubleshooting Windows operating systems

Hardware troubleshooting

Networking technologies

Microsoft Active Directory administration

Job description

Career Opportunities with Hunter Engineering Company

Current job opportunities are posted here as they become available.

Looking to build your career with a company that values innovation, stability, and people? Join our dedicated team as a Systems Technician in Raymond, MS!

Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned, American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.

We’re proud to be recognized as a Best Places to Work finalist by the St. Louis Business Journal for four consecutive years (2022 – 2025) – a testament to our commitment to our people. Here, employees are supported, challenged, and take pride in their work. We offer exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth.

If you’re ready to join a team that’s shaping the future of automotive service, read on.

As a Systems Technician, you will work with internal customers in troubleshooting, implementing, and using Windows operating systems and computer hardware.

What You’ll Do:

• Identify and initiate resolutions to existing and future client problems and concerns associated with manufacturing technology, including hardware and software, to the client’s satisfaction.
• Support, track, and resolve end-user and operational technology problems through our trouble ticket system and walk-up requests.
• Assist with planning and coordinating installation and implementation of new hardware and/or software according to department standards and procedures.
• Deploy and install devices for end users, including, but not limited to, manufacturing workstations, tablets, scanners, etc.
• Work with tier I and II Systems Administrators to support critical problems.
• Uphold the enterprise policy guidelines and recommend new and improved guidelines to ensure compatibility and better service.
• Maintain current technical expertise in the rapidly changing technology of microcomputers and utilize state-of-the-art techniques when implementing office automation solutions.
• Maintain a positive working relationship with all company employees to optimize working relationships and communication.
• Travel to other locations may be required occasionally.
• Additional duties as assigned.

What You’ll Bring:

• 1-2 years of PC Support/Helpdesk experience.
• Proficient in troubleshooting, implementing, and using Windows operating systems (server and workstation) and Microsoft Office applications.
• Proficient in troubleshooting hardware issues with a working knowledge of computer hardware and its interaction.
• Proficient in understanding basic troubleshooting of networking technologies.
• Proficient in setting up and administering users in a Microsoft Active Directory environment.

What We Offer:

• Profit-Sharing Plan with Safe Harbor Contribution
• Generous Paid Time Off & Holidays
• Tuition Reimbursement Program
• Join us in our mission to ‘Align People and Innovation to Drive Excellence!’