Systems Manager

Software International; Canada; Remote; CAD 60,000 - 65,000; Part time

Job summary

A tech talent firm is seeking a Systems Team Lead to manage technical operations for its North American clients. The role requires overseeing systems, mentoring staff, and collaborating with development teams. Ideal candidates will have extensive experience with LAMP, SAN storage, and ELK stack. This position is remote, but candidates must work during EST hours and have leadership experience in a tech organization.

Qualifications

• 5+ years of experience with LAMP.
• 2+ years of management/leadership experience.
• Hands-on experience working with Linux as a Systems Administrator.

Responsibilities

• Oversee systems and networks management.
• Maintain vendor relationships for technical infrastructure.
• Analyze and recommend changes for risk management.
• Supervise and mentor Systems Administration staff.

Skills

LAMP (Linux, Apache, MySQL, PHP)

Management experience

Web server support

Storage SAN (NFS and iSCSI)

ELK stack (Elasticsearch, Kibana, Beats, Logstash)

TCP/IP knowledge (BGP and OSPF)

Linux Systems Administration

Advanced Network Administration

Problem-solving skills

Documentation and organizational practices

Tools

InfluxDB

Networking technologies (LAN/WAN/VPN)

Job description

Overview

Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada. We currently have a long term, renewable contract as a Systems Team Lead with our IT consulting client that primarily supports North American clients on various website and backend infrastructure services.

Location: Remote (anywhere in Canada/USA/South America), but must be able to work on EST with the Canadian team

Required Start Date: ASAP

Required End Date: 12 months + renewable every year

Type: Contract

Total Hours Approved Per Role: 40h/week

Rate: $60,000 - $65,000/year

Client Location: US/Canada

Summary

Reporting directly to the CTO and managing the Systems department. This is a leadership role responsible for the overall technical management, operations, ongoing maintenance and support of our large-scale production websites and networks.

Responsibilities

• Chief responsibility over systems and networks.
• Maintain vendor relationships, as required, for technical infrastructure of office and website systems.
• Work directly with the Development Team Leads and Project Management in managing projects for the website and provide final sign-off/approval for release to production.
• Work with Senior Management, participate in planning and project discussions for various websites.
• Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.
• Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.
• Perform systems and network architectural design for the sites network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning.
• Act as single point of escalation of production issues, interfacing with required resources to see issues are resolved in a timely manner.
• Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.
• Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
• Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Development and Systems departments.
• Perform special tasks and projects company-wide, as assigned by the CTO.

Responsibilities (Team)

• Daily technical supervision of Systems Administration staff of about 7 resources
• Provide mentoring and technical assistance to Systems Administration staff on a day-to-day basis
• Lead as role model behavior consistent with verbal directives
• Provide feedback for performance reviews for Technical and Development staff and the various websites
• Facilitate problem solving and collaboration, ensure discussions and make decisions that lead toward closure
• Intervene when necessary to aid the team in resolving issues
• Be part of on-call rotation (12pm-8pm EST, 1-week duration every 4 weeks)
• Other duties as assigned

Job Requirements

• 5+ years of experience with LAMP (Linux, Apache, MySQL, PHP)
• Minimum of 2+ years of management/leadership experience in a technology oriented organization
• Must be well versed supporting web servers
• Strong background with storage SAN (NFS and iSCSI)
• Well versed with ELK stack (Elasticsearch, Kibana, Beats, and Logstash)
• Experience with adding/removing nodes, expanding clusters, rebuilding clusters; use InfluxDB
• TCP/IP knowledge BGF and OSPF
• Hands-on experience working with Linux in a Systems Administrative role
• Hands-on experience in Advanced Network Administration including routing, switching and security
• Exceptional problem determination and creative problem solving skills
• Strong written and verbal skills
• Strong understanding of software development lifecycle
• Strong documentation and organizational practices
• Extensive experience with many of these tools and technologies: MySQL maintenance and troubleshooting; LAN/WAN/VPN setup and troubleshooting; Linux-based and other firewall technology; Cloud technologies (OpenStack, oVirt, RHEV or similar); Baremetal hardware, SAN, Switching and Load-balancing; Backup technologies; Systems security; Automation systems (Ansible, Puppet or equivalent); Expertise with multiple Web technologies