Systems & Infrastructure Administrator, IT - Contractor

Tenstorrent; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Tenstorrent is seeking a Systems & Infrastructure Administrator, IT Contractor to support our Toronto operations and ensure infrastructure runs smoothly. You will rack and cable servers, manage onboarding, and document processes while coordinating with engineering, network, and operations teams as well as external vendors.

The 12-month, on-site contract is based in downtown Toronto, with travel to Tenstorrent offices and data centers as required.

Qualifications

• Experience with IT support, networking, infrastructure, or data center operations across Mac, Windows, and Linux environments.
• Hands-on with servers, network equipment, storage systems, racks, and cabling.
• Ability to read rack layouts, cabling standards, and installation documentation.
• Organized, proactive, able to work independently while supporting onsite and remote teams.
• Willingness to travel between facilities as needed.

Responsibilities

• Rack, stack, install, cable, label, maintain, relocate, and decommission servers, network equipment, storage systems, and other IT infrastructure.
• Support data center migrations, hardware deployments, infrastructure changes, backup and disaster recovery procedures, and testing.
• Maintain accurate server, network, hardware, and asset inventories, including firewalls, switches, and wireless access points.
• Manage onboarding, offboarding, device setup, desk-side support, and troubleshooting across laptops, AV equipment, printers, servers, and networking equipment.
• Track support tickets, maintain technical documentation, assist with incident and problem management, and coordinate with internal teams, vendors, and data center personnel.

Job description

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

We're looking for a Systems & Infrastructure Administrator, IT Contractor to support our Toronto operations and keep our infrastructure running smoothly. This role blends hands-on data center work with day-to-day IT administration: you'll rack and cable servers, network equipment, and storage systems; manage onboarding, device setup, and desk-side support for local staff; maintain server and network inventory; and document the processes behind it all. The role requires strong attention to detail, comfort working autonomously, and the ability to coordinate across internal engineering, network, and operations teams as well as third-party vendors and data center personnel.

This role will be a 12-month contract fully on-site, based out of the downtown Toronto, ON Beanfield data center, with travel to Tenstorrent office locations and other data center facilities as required.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• You have experience with IT support, networking, infrastructure, or data center operations across Mac, Windows, and Linux environments.
• You are comfortable working hands-on with servers, network equipment, storage systems, racks, and copper and fiber optic cabling.
• You can read rack layouts, cabling standards, and installation documentation, and you bring strong attention to detail.
• You are organized, proactive, and able to work independently while supporting onsite and remote teams.
• You have reliable transportation, can safely handle data center equipment, and are comfortable traveling between facilities as needed.

What We Need

• Rack, stack, install, cable, label, maintain, relocate, and decommission servers, network equipment, storage systems, and other IT infrastructure.
• Support data center migrations, hardware deployments, infrastructure changes, backup and disaster recovery procedures, and testing.
• Maintain accurate server, network, hardware, and asset inventories, including firewalls, switches, and wireless access points.
• Manage onboarding, offboarding, device setup, desk-side support, and troubleshooting across laptops, AV equipment, printers, servers, and networking equipment.
• Track support tickets, maintain technical documentation, assist with incident and problem management, and coordinate with internal teams, vendors, and data center personnel.

What You Will Learn

• How to scale IT and data center operations at a fast-growing AI hardware company.
• How to manage enterprise server, storage, and network infrastructure.
• How to execute large-scale hardware deployments and data center migrations.
• How to build effective IT documentation, infrastructure standards, and support practices.
• How to deliver a reliable technology experience across onsite and remote teams.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.