Systems Analyst, Technical Lead (Risk Services)

Northbridge Financial; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading insurance company in Toronto is looking for a Technical Lead to enhance operational efficiency across Risk Services. You'll develop SAAS platforms, collaborate with stakeholders, and oversee testing strategies. Candidates should have 5-7 years of experience, a background in Computer Science or Business Administration, and be bilingual in English and French. This hybrid role offers competitive benefits and career growth opportunities.

Benefits

Hybrid work model

Employee share purchase plan

Flexible health benefits

Education assistance

Qualifications

• 5–7 years of experience in business systems or technical solution delivery.
• Proven ability to design, develop, and maintain APIs.
• Strong understanding of operational procedures and reporting tools.
• Knowledge of insurance systems preferred, especially Property & Casualty.

Responsibilities

• Lead development and integration of SAAS platforms and APIs.
• Gather and translate requirements from business stakeholders.
• Oversee testing strategies to ensure system performance.
• Guide rollout plans and analyze workflows.

Skills

Effective communication

Problem-solving

Team leadership

Initiative

Work management

Education

Post-secondary education in Computer Science, Business Administration, or equivalent

Job description

What it’s like to be a Northbridge Risk Services Operations, Efficiency & Effectiveness Technical Lead

As a Risk Services Operations, Efficiency & Effectiveness Technical Lead, you’ll be instrumental in delivering technical solutions that enhance operational efficiency across Risk Services. You’ll lead the development and integration of SAAS platforms and APIs, collaborate with business stakeholders to gather and translate requirements, and oversee testing strategies to ensure seamless system performance. You’ll also guide rollout plans, analyze workflows, and act as a technical subject matter expert—all while staying ahead of industry trends and supporting our broader business goals.

We want your talent!

If you are great at:

• Communicating effectively with both technical and business stakeholders
• Managing multiple priorities and delivering results in a fast-paced environment
• Leading cross‑functional teams and fostering collaboration
• Solving complex problems with innovative technical solutions
• Working independently and taking initiative

You have:

• Post‑secondary education in Computer Science, Business Administration, or a related field—or equivalent experience
• 5–7 years of experience in business systems or technical solution delivery
• Proven ability to design, develop, and maintain APIs
• Strong understanding of operational procedures, reporting tools, and workflows
• Knowledge of insurance and technical systems; Property & Casualty Insurance experience is a plus
• Experience working in PC‑oriented environments
• Bilingualism in English and French (an asset)

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
• Financial wellness. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• Health & well‑being. We help you prioritize your well‑being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• Career growth. We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.
• Community impact. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

#LI-Hybrid #LI-SK1 #INDNB

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.