Systems Analyst, Pharmacy

St. Joseph's Health Care London; London; On-site; CAD 80,000 - 95,000; Full time

Job summary

St. Joseph's Health Care London is seeking a Pharmacy Systems Analyst to support and improve medication technology (PacMed, Pyxis, PakEdge) and electronic health record systems (Cerner PharmNet) across the organization.

You will build, test, and maintain medication builds in the EHR, perform day-to-day troubleshooting and end-user support, and participate in quality assurance initiatives to enhance patient safety and medication-use processes.

Qualifications

• Licensed Registered Pharmacy Technician in good standing with the Ontario College of Pharmacists (OCP).
• Three years of hospital pharmacy experience.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team; resolve conflicts and give/receive feedback.

Responsibilities

• Maintain and improve medication technology and electronic health record systems to support safe medication-use.
• Build, test and maintain medication builds in the EHR (formulary updates, barcoding, drug cost updates, etc.).
• Provide day-to-day troubleshooting and end-user support for medication technologies and systems.
• Participate in QA, testing and system-change projects to support patient safety.

Skills

Pharmacy technician license

Hospital pharmacy experience

Interpersonal communication

Independent work & teamwork

OHSA safety knowledge

Tools

Cerner PowerChart/PharmNet

Microsoft 365

Job description

CARING FOR THE BODY, MIND & SPIRIT SINCE 1869

Pharmacy Services
Parkwood Institute Mental Health Care - London, ON
Full Time
Salary Range: $38.62 - $45.42 /hour

St. Joseph's Health Care London offers an exciting opportunity to join our dynamic team as a Pharmacy Systems Analyst.

The Pharmacy Systems Analyst supports the maintenance and continuous improvement of medication technology (e.g., PacMed, Pyxis, PakEdge) and electronic health record systems (e.g., Cerner PharmNet) to enable safe, efficient medication-use processes across the organization.

Working closely alongside the Pharmacy Systems Specialist, this role contributes to the building, testing and maintenance of medication builds in our electronic health record system (e.g., formulary updates, barcoding, drug cost updates, compounded product configuration, generating and analyzing medication-related reports, etc.). As a key technical resource for various medication technologies, the Pharmacy Systems Analyst also provides day‑to‑day troubleshooting, end‑user support, and back‑end system support for upgrades, implementations, and system performance issues. This position actively contributes to quality assurance and patient safety initiatives by participating in system change projects and testing system changes prior to implementation.

The Pharmacy Systems Analyst is part of the Pharmacy Support Services, within the St. Joseph's Health Care London Pharmacy Department. The Pharmacy Department provides care across all St. Joseph's sites: St. Joseph's Hospital, Mount Hope Centre for Long Term Care, Parkwood Institute Main Building and Finch Family Mental Health Care Building, and Southwest Centre for Forensic Mental Health. The Pharmacy Department also provides care directly to members of our community through the two Prescription Shop pharmacies. The Pharmacy Department welcomes learners year‑round, including pharmacy technician students, pharmacist students, and a pharmacy resident.

Essential Qualifications

• Licensed Registered Pharmacy Technician, in good standing with the Ontario College of Pharmacists (OCP).
• Three years previous hospital pharmacy experience.
• Excellent interpersonal and communication skills.
• Ability to work independently as well as function as part of a team; ability to resolve conflict, offer and receive constructive feedback with team members.
• Knowledge of Safety Culture in Healthcare Settings, in compliance with the Occupational Health and Safety Act (OHSA).

Preferred Qualifications

• Effective time‑management skills - ability to balance multiple competing priorities on a daily basis.
• Experience with electronic health record systems (e.g., Cerner PowerChart/PharmNet, or similar).
• Proficient in Microsoft 365 - Outlook, Teams, Excel (intermediate level).
• Proficiency in French or a second language is considered an assest

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties.

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps, rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing

Your interest in this opportunity is appreciated. Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to. Only those under consideration will be contacted.