Systems Administrator Operations

University of Victoria; Victoria; On-site; CAD 75,000 - 95,000; Full time

Job summary

The University of Victoria is seeking a Systems Administrator Operations to ensure operational effectiveness of servers and data centres. This role involves maintaining systems critical to university operations, requiring expertise in both Windows and Linux environments.

The ideal candidate will possess a Bachelor's degree in Computer Science and at least three years of experience in a large enterprise environment. Responsibilities include troubleshooting, user support, and ensuring system uptime.

This position requires strong problem-solving skills and the ability to work collaboratively under pressure.

Qualifications

• 3+ years of experience in system administration in a large enterprise environment.
• Experience with both Windows and Linux operating systems.
• Ability to analyze and correct software and hardware problems.

Responsibilities

• Responding to user and system generated trouble tickets.
• Maintaining administrative and teaching systems 24/7.
• Performing hardware maintenance and system patching.

Skills

Advanced knowledge of Microsoft Windows Server

Administering Active Directory

Proficiency with programming in PowerShell

Advanced knowledge of Red Hat Enterprise Linux

Proficiency with programming in PERL

Working knowledge of Bash and Python

Experience with Ansible

Strong problem solving abilities

Excellent communication skills

Attention to detail

Education

Bachelor's Degree in Computer Science or related discipline

Tools

SCCM

SCOM

WSUS

RPM

Job description

University Systems (http://www.uvic.ca/systems/) serves a diverse client base including students, faculty and world-renowned researchers. We consist of three major units: Academic & Administrative Services, Infrastructure Services, and UVic Online, all working together to provide computing, communications and technology in support of the university's learning, teaching, research and administrative activities. We support high profile research projects like Ocean Networks Canada and ATLAS. We work as part of the BCNET consortium. We are one of four sites chosen by Compute Canada to host and operate Advanced Research computing (ARC) infrastructure for the new shared national system. We exist in a complex work environment where we must effectively navigate complex, cutting edge and ever-changing technology, and information security and privacy issues in order to be the best information systems organization in the Canadian university system.

Reporting to the Manager, Data Centre Services, the Systems Administrator Operations works as part of a team to ensure the operational effectiveness of the university's servers, storage and data centres. Members of this team maintain administrative, teaching and learning systems related to business operations of the university. These systems are required to be in operation 24 hours per day, 365 days of the year.

Functions include responding to user trouble tickets, responding to system generated trouble tickets, hardware maintenance, system patching, problem determination/resolution, performance and security monitoring, and usage reporting.

This position requires the incumbent to use problem solving skills to analyze and correct software and hardware problems and to automate administration tasks. The incumbent also must possess effective communications skills in order to provide technical assistance to peers and the user community.

This position will work offset week-day hours within 7am to 10pm and will occasionally be required to work other pre-scheduled hours or emergency call-outs. There may be occasions when this position is required to travel out of town/country for training.

This position requires a Bachelor's Degree in Computer Science or other relevant discipline plus at least three years of experience in system administration in a large enterprise environment.

An equivalent combination of education and experience may be considered.

This position requires in-depth system administration experience on either Windows or Linux and a strong ability to learn both as both will be used daily.

In-depth System Administration Ability For Windows Would Include

• Advanced knowledge of Microsoft Windows Server
• Experience with administering Active Directory
• Proficiency with programming in PowerShell
• Experience with SCCM, SCOM, WSUS and other Windows enterprise tools will be considered an asset

In-depth System Administration Ability For Linux Would Include

• Advanced knowledge of Red Hat Enterprise Linux
• Proficiency with programming in PERL
• Working knowledge of Bash and Python
• Working knowledge of RPM (building packages and maintaining repositories)
• Experience with Ansible will be considered an asset

In Addition, This Position Requires

• High degree of attention to detail is required, as is the ability to understand complex technical concepts and the need to maintain broad and in-depth technical knowledge of all aspects of servers and server operating systems.
• Must possess problem solving abilities; must be able to effectively identify and resolve unusual and complex technical problems.
• Ability to effectively manage multiple tasks and priorities and work under pressure to meet time sensitive and mission critical deadlines in a complex environment.
• Ability to take initiative and work with limited direction.
• Ability to work collaboratively.
• Ability to successfully contribute to complex projects.
• Excellent written and oral communications skills.
• Strong interpersonal skills.

Additional Preference For

• Experience in an academic/research environment.