System Engineer (Senior)

I-PRO APAC PTE. LTD.; Lavender; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading security solutions provider in Ontario is seeking a Security System Engineer. The role involves designing CCTV solutions, providing technical consultations, and offering product demonstrations. Candidates should have 3+ years of relevant experience, a background in computer studies, and strong knowledge of security products. The position offers opportunities for training and support within the Asia Pacific region.

Qualifications

• Minimum a Diploma or Degree in Computer Studies/Computer Science/Information Technology/Electronic Engineering.
• Relevant work experience in Singapore and S.E.A operations.
• At least 3 years of relevant experience in system engineering for security systems.

Responsibilities

• Develop tailored CCTV solutions including camera selection and NVRs.
• Conduct live demonstrations showcasing key features.
• Provide VMS support and troubleshooting.
• Assist in preparation of technical documentation for tenders.
• Deliver pre-sales and technical training to partners.

Skills

Good communication and presentation skills

Knowledge of Network Structure

Experience with CCTV and security products

Web fundamentals (HTML, JavaScript, CSS)

Understanding of database design and SQL

Education

Diploma or Degree in Computer Studies/Computer Science/Information Technology/Electronic Engineering

Job description

Responsibilities

1. Solution Design & Proposal

• Develop tailored CCTV solutions, including camera selection, NVRs, storage systems, and network architecture, to meet the specific needs of various industries.
• Create detailed system architecture diagrams and Bills of Materials (BOM).

2. Product Demonstrations & Proof of Concept (POC)

• Conduct live or recorded demonstrations showcasing key features such as AI analytics and third‑party analytics integration.
• Deploy POC systems to validate product performance in real‑world environments.

3. Technical Consultation & Post‑Sale Support

• Provide VMS support and troubleshooting to ensure seamless system operation.
• Offer guidance on integrating i‑PRO products with existing systems, including VMS.
• Support the development and deployment of Edge AI applications and partner solutions.

4. Tender & Specification Support

• Assist in the preparation of technical documentation for tenders and RFPs.
• Collaborate with partners and specifiers to include i‑PRO products in project specifications (spec‑in activities).

5. Training & Enablement

• Deliver Pre‑sales & Technical training to partners, distributors, and internal teams to enhance product knowledge and solution selling.

6. Active Learning Platform Management

• Work closely with the i‑PRO Americas training team to launch, maintain, and enhance the Active Learning platform.
• Develop onboarding and training materials, including instructional videos.

Requirements

• Minimum a Diploma or Degree in Computer Studies/Computer Science/Information Technology/Electronic Engineering
• Relevant work experience in Singapore and S.E.A operations.
• At least 3 years of relevant experience in system engineer for security system
• Good knowledge of Network Structure, Firewall, VLAN, etc
• Good knowledge of security products such as CCTV, IP camera, NVR, monitoring software, VMS, access control system and wireless product
• Good knowledge of MS Window Server Operating System, Active Directory, DNS, SAN & NAS
• Experience in web fundamentals skill HTML, Javascript, CSS
• Understanding of database design, query and systems (SQL)
• Good communication and presentation skills
• Occasional travel within Asia Pacific may be required