System Engineer (Junior)

I-PRO APAC PTE. LTD.; Lavender; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security solutions provider in Lavender, Ontario seeks a Technical Expert to support pre-sales and post-sales operations for its security products, including CCTV solutions and AI capabilities. Ideal candidates will have a diploma in Computer Science and at least one year of experience in security system engineering. Key responsibilities include designing solutions, conducting demos, and delivering training sessions.

Qualifications

• Minimum 1 year of relevant experience in system engineering for security systems.
• Good knowledge of security products such as CCTV, IP cameras, NVR, and monitoring software.
• Strong communication and presentation skills.

Responsibilities

• Design and propose CCTV solutions, including appropriate camera models and network configurations.
• Conduct product demonstrations showcasing i-PRO solutions.
• Deliver pre-sales and technical training sessions for partners and internal teams.

Skills

Network Structure

Firewall

VLAN

CCTV

IP camera

NVR

MS Windows Server Operating System

HTML

JavaScript

CSS

SQL

Education

Diploma or Degree in Computer Studies/Computer Science/Information Technology/Electronic Engineering

Job description

Overview

Purpose: To provide technical expertise, including both pre-sales and post-sales support, for i-PRO’s professional range of security products, such as Video Management Systems, IP cameras, and NVRs solution across operations in APAC region.

Responsibilities

Solution Design & Proposal

• Design and propose CCTV solutions, including appropriate camera models, NVRs, storage systems, and network configurations
• Develop system architecture diagrams and Bills of Materials (BOMs)
• Ensure all proposed solutions align with industry standards and meet customer-specific requirements.

Product Demonstrations & Proof of Concept (POC)

• Conduct product demonstrations showcasing i-PRO solutions and AI analytics capabilities
• Support POC deployments to validate system performance and functionality in real-world scenarios

Training Enablement

• Assist with VMS operations and provide troubleshooting support
• Deliver pre-sales and technical training sessions for partners and internal teams
• Share technical documentation such as datasheets, comparison guides, and integration references
• Offer guidance on third-party system integration

Pre-Sales and Post-Sales Technical Support

• Provide technical expertise throughout the sales cycle and post-implementation to ensure successful deployment and operation

Active Learning Platform Management

• Collaborate with i-PRO Americas to manage and enhance the training platform
• Develop onboarding materials and monitor integrator progress
• Share course completion insights and feedback with the sales team

Requirements

• Minimum a Diploma or Degree in Computer Studies/Computer Science/Information Technology/Electronic Engineering
• At least 1 year of relevant experience in system engineer for security system
• Good knowledge of Network Structure, Firewall, VLAN, etc.
• Good knowledge of security products such as CCTV, IP camera, NVR, monitoring software, Major VMS platforms
• Good knowledge of MS Windows Server Operating System, Active Directory, DNS, SAN & NAS
• Experience in web fundamentals such as HTML, JavaScript, CSS
• Understanding of database design, query and systems (SQL)
• Strong communication and presentation skills
• Able to travel occasionally within APAC if required.