System Administrator

Turtle Island Staffing; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

An employment agency in Canada is seeking a technical professional to manage system administration and provide user support. Candidates must possess a degree in computer science or engineering along with at least five years of relevant experience in installation, troubleshooting, and inventory management. Strong problem-solving skills are essential for this role.

Qualifications

• Degree or diploma in computer science or computer engineering.
• Minimum of five years of experience in installation, maintenance, backups, and restoration of computer servers.
• Experience in creating and updating inventories for computer hardware and software.
• Experience troubleshooting end users' hardware and software technical problems.

Responsibilities

• Install, monitor, upgrade and maintain operating systems.
• Troubleshoot and resolve technical problems.
• Provide support to end-users in a timely manner.
• Prepare and update inventory of hardware and software.

Job description

Responsibilities

• Install, monitor, upgrade and maintain operating systems.
• Install, monitor, upgrade and maintain hardware and software (e.g. virus detector software).
• Work with Business Analysts, Project Managers, Developers, and clients/stakeholders to maintain and improve software performance.
• Apply problem solving skills to troubleshoot and resolve technical problems.
• Ensure timely and reliable system administration procedures, including backup and recovery.
• Analyze system performance and recommend improvements.
• Provide support to end-users in a timely manner.
• Prepare and update an inventory of hardware and software.
• Identify sources of supply for computer parts.
• Write and edit standard operating procedures.
• Create and maintain network accounts.
• Provide network and Internet support to users in response to identified difficulties.

Mandatory Criteria

1. MT.1 - The proposed resource must have a degree or diploma in the field of computer science or computer engineering. The Bidder must provide a copy of the resource’s educational diploma or degree with their bid.
2. MT.2 - The proposed resource must have a minimum of five (5) years of combined experience, within the past ten (10) years, performing a minimum of three (3) of the following tasks: Installation; Maintenance; Backups; Restoration of computer servers. The Bidder must provide the following information with the Bid for the proposed resource’s experience: Name of organization; Timeframe (from-to dates for month/year); Description of the proposed resource’s roles and responsibilities; Detailed example(s) demonstrating the relevant experience; References (Name, phone number and email address). Reference checks will only be conducted to confirm the information provided, such as formal role held within the project, task types, completion verification, and adherence to timelines. Please indicate which bullets in your resume apply to this requirement by placing (MT.2) beside the bullet. Please provide full reference information for contacts from each cited project who can confirm the details contained in your resume. Contacts must be in a lead or management position and must clearly correspond with projects in your resume – since July 2015: Client; Project # in Resume; Client Contact Name; Client Contact Title; Client Contact Telephone; Client Contact Email.
3. MT.3 - The proposed resource must have a minimum of five (5) years of combined experience, within the past ten (10) years, across a minimum of three (3) of the following tasks: Creating inventories for computer hardware; Updating inventories for computer hardware; Creating inventories for computer software; Updating inventories for computer software. The Bidder must provide the following information with the Bid for the proposed resource’s experience: Name of organization; Timeframe (from-to dates for month/year); Description of the proposed resource’s roles and responsibilities; Detailed example(s) demonstrating the relevant experience; References (Name, phone number and email address). Reference checks will only be conducted to confirm the information provided, such as formal role held within the project, task types, completion verification, and adherence to timelines. Please indicate which bullets in your resume apply to this requirement by placing (MT.3) beside the bullet. Please provide full reference information for contacts from each cited project who can confirm the details contained in your resume. Contacts must be in a lead or management position and must clearly correspond with projects in your resume – since July 2015: Client; Project # in Resume; Client Contact Name; Client Contact Title; Client Contact Telephone; Client Contact Email.
4. MT.4 - The proposed resource must have a minimum of five (5) years of combined experience, within the past ten (10) years, in a corporate and/or Government-Wide Area Network environment, troubleshooting end users’ hardware technical problems and software technical problems. The Bidder must provide the following information with the Bid for the proposed resource’s experience: Name of organization; Timeframe (from-to dates for month/year); Description of the proposed resource’s roles and responsibilities; Detailed example(s) demonstrating the relevant experience; References (Name, phone number and email address). Reference checks will only be conducted to confirm the information provided, such as formal role held within the project, task types, completion verification, and adherence to timelines. Please indicate which bullets in your resume apply to this requirement by placing (MT.4) beside the bullet. Please provide full reference information for contacts from each cited project.