SWITCHBOARD, HEALTH RECORDS CLERK

Northern Health Authority; Prince Rupert; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional healthcare provider in Prince Rupert is seeking a Switchboard / Health Records Clerk. This role requires clerical duties related to patient records and effective communication. Candidates should have knowledge of medical terminology and be able to keyboard at 45 wpm. The position offers comprehensive benefits, vacation, and supportive programs.

Benefits

Comprehensive benefit packages

Four weeks vacation

Financial support for moving expenses

Employee referral program

Employer-paid training opportunities

Loan forgiveness programs

Qualifications

• Two years of recent related experience or an equivalent combination of education, training, and experience.
• Must provide registration number if part of a regulated profession.
• Supporting documents related to education or qualifications are required.

Responsibilities

• Perform clerical duties related to maintaining patient records.
• Answer phones, take messages, and transfer calls.
• Assist with record retrieval and quantitative analysis.

Skills

Keyboarding at 45 wpm

Knowledge of medical terminology

Effective verbal communication

Effective written communication

Ability to deal with others effectively

Physical ability to carry out duties

Ability to organize work

Ability to operate related equipment

Education

Grade 12

Job description

Position Summary

Northern Health is looking for an experienced, highly efficient, and self‑directed Switchboard / Health Records Clerk to support the Health Information department.

Under the general supervision of the HIM Coordinator, the Switchboard / Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and related duties for admission, discharge and registration of patients. The role also includes answering phones, taking messages, transferring calls, faxing reports, and restocking supplies.

Medical terminology and typing 45 wpm required. Must be available to work days and evening shifts.

What Northern Health has to offer you!

• Comprehensive benefit packages including extended health / dental and a municipal pension plan for part‑time and full‑time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer‑paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” offered through the Federal and BC Government for eligible professions

IMPORTANT NOTE :

As part of your application process, you will need to upload the following documentation:

• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education / qualifications for this position.

Examples may include :

• Program certificates or diplomas
• High school / college / university transcripts etc.
• It is also recommended to provide a cover letter and resume

Qualifications

Grade 12 and two (2) year’s recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 45 wpm.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Who we are

Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community‑based health care for a population of 300,000.

Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.

There is a wide variety of career opportunities available in our two dozen hospitals, 25 long‑term care facilities, public health units and many other offices providing specialized services.