Surveillance Supervisor: Lead Security & Compliance

Great Canadian Casinos; Brantford; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading gaming organization in Brantford, Ontario seeks a Dual Surveillance Supervisor to oversee daily surveillance operations. The role involves monitoring casino activities, ensuring security, and leading a team of operators. Ideal candidates possess strong leadership, observational skills, and a background in security or gaming. A secondary school diploma is required, with preference given to those with further education in Law and Security or Criminology. The position also requires strong communication skills and the ability to exceed customer expectations.

Qualifications

• Minimum of 1 year in Surveillance / Security or gaming related fields, preferably in a supervisory role.
• Strong communication skills and customer service orientation.
• Ability to obtain registration as a category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Responsibilities

• Monitor and supervise daily operational tasks of Surveillance Operators.
• Ensure adherence to company policies and procedures.
• Communicate effectively with internal and external customers.

Skills

Leadership skills

Analytical skills

Observational skills

Interpersonal skills

Problem-solving skills

Conflict resolution skills

Education

Secondary School diploma

Post-secondary education in Law and Security or Criminology

Tools

MS Word

Excel

Access

Power Point

Job description

A leading gaming organization in Brantford, Ontario seeks a Dual Surveillance Supervisor to oversee daily surveillance operations. The role involves monitoring casino activities, ensuring security, and leading a team of operators. Ideal candidates possess strong leadership, observational skills, and a background in security or gaming. A secondary school diploma is required, with preference given to those with further education in Law and Security or Criminology. The position also requires strong communication skills and the ability to exceed customer expectations.