Surveillance Operator

Gateway Casinos & Entertainment; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading gaming and entertainment company in Canada is seeking a Surveillance Operator responsible for maintaining security through continuous monitoring of gaming areas. The ideal candidate will demonstrate reliability, professionalism, and keen observation skills while working flexible hours. Experience in surveillance and knowledge of table games are advantageous. Join a dynamic team that fosters career growth and provides training across multiple locations.

Benefits

Full benefits package

Retirement savings plan

Development and training opportunities

Family and friends discounts

Qualifications

• Experience using surveillance equipment and software is an asset.
• Professional knowledge of table games is an asset.
• Casino surveillance experience is an asset.

Responsibilities

• Use audio and video equipment to maintain continuous surveillance.
• Identify, record, document, and report unusual or suspicious activity.
• Monitor compliance and protect company assets and gaming integrity.

Job description

Overview

Job Type: Relief | Wage: 19.94 per hour

The Gateway to Your Future. If you have razor-sharp observation skills and an in-depth understanding of gaming, we want to hear from you. The Surveillance Operator is the eyes of the Casino, ensuring the security of customers, staff, and assets by maintaining continuous surveillance of gaming areas and the entire property. We are seeking a professional, reliable and committed Surveillance Operator who will ensure that laws, regulations and policies are followed by monitoring tables for any rule infractions.

We Provide

• Full benefits package (for full-time employees)
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Use audio and video equipment to maintain continuous surveillance of all gaming areas and property.
• Identify, record, document and report unusual or suspicious activity.
• Identify fraud and take appropriate action required by law and company policy.
• Monitor compliance and protect company assets and gaming integrity.
• Maintain detailed and accurate logs, gather and submit information for detailed reporting.
• Assist with investigations.

What You Bring

• Reliability, diligence, and a high level of integrity.
• Self-motivated and contribute positively to a team environment.
• Are meticulous in all areas of your duties.
• Confidence in your judgement and ability to write findings clearly.
• Benefit from working flexible hours, evenings, and weekends.
• Experience using surveillance equipment and software is an asset.
• Professional knowledge of table games is an asset.
• Ability to work in a dimmed, enclosed and controlled room in close proximity to colleagues.
• Good vision and the capacity to focus on a computer screen and sit for long periods of time.
• Casino surveillance experience is an asset.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 31 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley\'s Club. Further information is available at www.gatewaycasinos.com.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.