Surgical Coordinator

Vision Group; Ottawa; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Surgical Coordinator for intraocular procedures in Ottawa. You will be responsible for overseeing patient inquiries, managing surgical schedules, and ensuring smooth communication between healthcare professionals and patients. The ideal candidate is detail-oriented, bilingual in English and French, and possesses excellent communication and problem-solving skills. Benefits include a full-time position, bonus opportunities, and health insurance. Join our team and contribute to making a positive impact on patients' lives.

Benefits

Bonus

Free LASIK surgery

3 weeks of vacation

Group insurance

RRSP match

Qualifications

• Experience in the healthcare field is an asset.
• Willingness to travel for training across clinics.
• Advanced intermediate level of French required.

Responsibilities

• Answer questions from surgeons and patients regarding procedures.
• Maintain tracking sheets and reports.
• Plan and organize patient schedules for surgeries.
• Identify and solve problems as they arise.
• Support Risk Management program by reporting safety concerns.

Skills

Excellent communication skills

Ability to build trust

Organized and self-disciplined

Problem-solving skills

Detail-oriented

Comfortable with Microsoft 365

Ability to work in a fast-paced environment

Bilingual (English and French)

Tools

Microsoft 365

Job description

SURGICAL COORDINATOR (INTRAOCULAR PROCEDURES)

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a bonus.
• You have a permanent full-time position (40hrs/week).
• You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days & 1 wellness day.
• You benefit from group insurance, telemedicine & RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You answer questions from surgeons and patients regarding intraocular procedures.
• You maintain tracking sheets and monthly statistical reports.
• You receive and process approval of cataract surgery by medical directors.
• You identify and solve problems as they arise.
• You plan, organize, and schedule patients for surgery days.
• You are comfortable standing for long periods of time.
• You are detail-oriented and work with precision and accuracy.
• You will be cross-trained for the Surgical Assistant position (once you have completed your initial training).
• You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You have experience in the healthcare field (an asset).
• You find it easy to connect with others and quickly build trust.
• You have a sense of responsibility and take your role seriously.
• You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You are organized, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
• You have excellent communication skills.

Schedule: You have flexible availability Monday - Friday (8:00am - 4:00pm) & occasional Saturdays.

Required:

• You can travel for work/training between our three LASIK MD clinics in the region: Ottawa, Ottawa West & Gatineau.
• You have excellent communication skills, you speak English et français également (advanced intermediate level of French required due to the nature of the tasks or interactions with our French-speaking patients).

From our point of view If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team, apply now.