Support Worker

Enviros; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A social services organization in Calgary seeks a Support Worker to provide essential health and wellness services to residents at Triveri House. The role includes on-site assistance to ensure safety, address daily needs, and monitor emergencies. Ideal candidates have 3-5 years of experience working with at-risk youth, along with required certifications. Shifts include days, evenings, and weekends.

Qualifications

• 3–5 years of experience with youth and young adults at risk of homelessness.
• Current criminal record check including vulnerable sector within last 6 months.
• Current Alberta Intervention Record check completed within last 12 months.

Responsibilities

• Provide welcoming services ensuring health, wellness, and safety for tenants.
• Act as point of contact and support case management staff with goal planning.
• Conduct building walkthroughs and shift change notes.

Skills

Crisis intervention

De-escalation techniques

Experience with youth and young adults

Education

Degree or diploma in related field

Tools

First Aid and CPR/AED 'C' certificate

Valid Class 4 or 5 Driver’s License

Job description

The Position

Support Worker

The support worker will provide the welcoming services for tenants ensuring the health and wellness and safety needs are met for tenants residing in Triveri House. The support workers are on-site at all times and will be the first contact for all individuals entering the facility. Support workers will act as “point workers” supporting Case Management staff with goal planning for residents of Triveri House.

This team of workers will have three main roles within the program : security of the building, medical first responders and facility management. Safety protocols and measures will be monitored and carried out by the all individuals on the Triveri House team. This will include monitoring video, monitoring entrances and exits from the building, being “on the floor” in public spaces while on shift and responding to emergency situations which may arise.

The support worker will work with Triveri House residents to ensure their daily needs are met including : laundry, meal prep, medication assistance, internal community programming, upkeep and cleanliness of resident units, crisis management, debriefing, and general maintenance and cleaning tasks pertaining to the program schedule. The support worker will be accountable to complete building walkthroughs, shift change notes with the assistance of both case managers and leadership staff when required.

Candidates will have experience working with youth and young adults and enjoy working with the populations residing in this residence. Individuals with trainings in crisis intervention and de-escalation are considered an asset.

Support workers are on site 24 / 7, shifts will include days, evenings, awake overnights and weekends

For Consideration Applicants Will Need to Demonstrate the Following

• A degree or diploma in related field of study
• The ideal candidate would have 3 – 5 years of experience in working with youth and young adults who may be at risk of facing homelessness
• Individuals who have experience working within the Calgary Homeless Foundation network of service providers may be an asset.
• A current criminal record check including vulnerable sector (completed within the last 6 months)
• A current Alberta Intervention Record check (completed within the last 12 months)
• A current First Aid and CPR / AED ‘C’ certificate
• A Class 4 or 5 Driver’s License (Class 5 GDL will not be accepted)