Supply Chain Manager, Sales & Operations Planning

Amazon; Toronto; On-site; CAD 60,000 - 101,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Paid Time Off (PTO)

RRSP / DPSP

Flexible benefits

Job summary

Amazon Canada Fulfillment Services, ULC is seeking a Supply Chain Manager to optimize fulfillment operations across the S&OP agenda. You will own plan execution, logistics optimization, and network design while collaborating with Business, Operations, Supply Chain, Product, and Finance teams to improve efficiency and customer experience.

You will analyze data to identify opportunities, drive scalable systems, and lead cross-functional programs aimed at reducing costs and improving service levels

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional work with tech and non-tech teams.
• 3+ years of process improvement using data and metrics.
• 2+ years of supply chain experience.
• Bachelor's degree.

Responsibilities

• Demonstrate strong Customer focus and judgment to drive improvements.
• Own programmatic execution at detailed and strategic levels.
• Identify, prioritize, and implement processes to reduce defects.
• Create and drive end-to-end solutions for a richer customer experience.
• Perform thorough root-cause analysis and deliver results.
• Operate effectively in a cross-functional, matrix environment.
• Mine data using SQL/Python to influence key business decisions.

Skills

Program management

Cross-functional work

Process improvement

Supply chain experience

Excel advanced

SQL

Python

Stakeholder management

Education

Bachelor's degree

Tools

SQL

Python

Excel (PivotTables, VLOOKUPs)

Job description

As a Supply Chain Manager within Sales and Operations Execution (S&OP), you will optimize our fulfillment operations and concentrate on managing the flow of goods, information, and services within the supply chain network. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management, and more – all with the goal of better serving our customers. As a Supply Chain Manager, you will take end-to-end ownership of operations with an emphasis on sales & operations plan execution, logistics optimization, network design, and analysis of operational efficiency.

As a Supply Chain Manager within Sales and Operations Execution (S&OP), you will optimize our fulfillment operations and concentrate on managing the flow of goods, information, and services within the supply chain network. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management, and more – all with the goal of better serving our customers. As a Supply Chain Manager, you will take end-to-end ownership of operations with an emphasis on sales & operations plan execution, logistics optimization, network design, and analysis of operational efficiency. In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. In this role as a S&OP Supply Chain Manager, you will analyze data to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency and optimize the physical flow and operations within the supply chain network. Through managing network capacity initiatives and strategic projects, as well as overseeing cross-functional programs, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer‑centric company on earth.

Key job responsibilities

• Demonstrate strong Customer focus
• Make sound business judgments to drive both tactical as well as strategic improvements
• Own programmatic execution and the detailed and strategic levels
• Identify, prioritize, and implement processes to eliminate defects in the supply chain
• Create, develop, and drive solutions that lead to a richer end to end customer experience
• Execute thorough root cause analysis and deliver results
• Successfully operate and influence in a cross‑functional capacity
• Data mine by leveraging SQL/Python to influence key business decisions

About The Team

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non‑tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well‑being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 60,300.00 - 100,700.00 CAD annually

Company - Amazon Canada Fulfillment Services, ULC

Job ID: A10534598