Supervisor, Workplace Services

UFA; Calgary; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Hybrid work model

Learning & development opportunities

Job summary

UFA is seeking a Supervisor, Workplace Services in Calgary to lead facilities operations, budgeting, and workplace projects across corporate office environments. The role partners with People & Culture and business leaders to deliver exceptional employee experiences and safe, accessible workplaces.

You will oversee vendors, lease renewals, relocations, and space planning, while building a culture of service excellence, continuous improvement, and cost stewardship.

Qualifications

• Post-secondary education in facilities management, business, project mgmt, or real estate, or equivalent experience.
• Minimum of 8 years in facilities management or related leadership roles.
• Experience with office relocations, lease renewals, renovations, and corporate facilities operations.
• Strong knowledge of leasing, building operations, procurement, and safety.
• Financial acumen with budgeting, forecasting, and cost analysis.
• Excellent coordination, communication, and stakeholder mgmt skills.
• Experience with SAP, MS Office, space-planning tools is a plus.

Responsibilities

• Coordinate corporate office searches, lease renewals, relocations, renovations, buildouts, and refresh projects.
• Partner with People & Culture and leaders to align workplace strategies with growth and space needs.
• Manage landlords, brokers, contractors, designers, and partners to deliver initiatives on time and budget.
• Develop business cases and workplace solutions balancing experience, operations, and costs.
• Lead Facilities Lead, Facilities Coordinator, mailroom ops, and vendor services.
• Oversee maintenance, cleaning, security, parking, utilities, access control, and meeting spaces.
• Ensure services meet standards and resolve issues quickly with strong customer service.
• Create welcoming, safe environments for employees, candidates, and visitors.
• Manage budgets, forecasts, purchase orders, invoices, contracts, and vendor performance.
• Ensure safety, accessibility, emergency prep, and regulatory compliance.

Skills

Stakeholder management

Budgeting

Project coordination

Vendor management

Problem solving

Leadership

Communication

Education

Post-secondary in Facilities Management, Business, Project Management, Real Estate

Tools

SAP

Microsoft Office

workplace service systems

space-planning tools

Job description

At UFA, we're more than an agricultural cooperative. We're a team of passionate people who work together to support rural communities, Canadian producers, and each other every day.

Reporting to the Senior Manager, Talent and Experience, the Supervisor, Workplace Services plays a key role in creating a welcoming, safe, and engaging workplace that enhances the overall employee experience at UFA. As part of the Talent and Experience team, this role brings a strong customer service mindset, ensuring employees feel supported, connected, and equipped to do their best work. The Supervisor oversees the day-to-day operations of UFA's corporate office environments, including facilities management, workplace projects, vendor relationships, and workplace experience initiatives. Working collaboratively with cross-functional partners, this role helps bring UFA's workplace vision to life by coordinating office relocations, renovations, lease renewals, and future workplace planning. With a focus on service excellence, continuous improvement, and employee experience, the Supervisor helps create workplaces where employees feel valued, supported, and proud to work.

This position is located in Calgary at UFA's Westmount Campus and works a hybrid schedule.

Responsibilities

Workplace Planning & Projects

• Coordinate corporate office searches, lease renewals, relocations, renovations, buildouts, and workplace refresh projects.
• Partner with People & Culture and business leaders to align workplace strategies with workforce growth, employee needs, accessibility requirements, and space utilization.
• Manage relationships with landlords, brokers, contractors, designers, and project partners to deliver approved workplace initiatives on time and within budget.
• Develop recommendations, business cases, and workplace solutions that balance employee experience, operational requirements, and financial stewardship.

Workplace Operations & Service

• Lead the Facilities Lead, Facilities Coordinator, mailroom operations, and vendor-delivered workplace services.
• Oversee maintenance, repairs, cleaning, security, parking, utilities, access control, office equipment, and meeting spaces across corporate office locations.
• Ensure workplace services are delivered consistently, efficiently, and in accordance with established service standards.
• Resolve workplace issues quickly and effectively while maintaining a high level of customer service.

Workplace Experience

• Create and maintain welcoming, safe, and professional work environments for employees, candidates, and visitors.
• Partner with the greater People & Culture and Communication teams to support meetings, leadership events, employee gatherings, and workplace activations.
• Ensure shared spaces, amenities, signage, accessibility features, and workplace touchpoints reflect UFA's standards and culture.

Governance, Safety & Financial Management

• Manage workplace budgets, forecasts, purchase orders, invoices, contracts, lease records, and vendor performance.
• Ensure compliance with safety, accessibility, emergency preparedness, and regulatory requirements.
• Identify and implement cost-saving opportunities while maintaining service quality and employee experience.
• Monitor workplace risks and elevate significant operational, financial, or safety concerns as required.

Qualifications

• A post-secondary education in Facilities Management, Business, Project Management, Real Estate, or a related field; equivalent experience will be considered.
• A minimum of 8 years of progressive experience in facilities management, workplace operations, office management, or a related discipline, including leadership or supervisory experience.
• Experience managing office relocations, lease renewals, renovations, workplace projects, and corporate facilities operations.
• Strong understanding of commercial leasing, building operations, procurement, vendor management, workplace safety, accessibility, and emergency preparedness.
• Demonstrated financial acumen, including budgeting, forecasting, business case development, and cost analysis.
• Exceptional project coordination, communication, problem‑solving, and stakeholder management skills.
• Experience with SAP, Microsoft Office, workplace service systems, or space‑planning tools is considered an asset.
• Experience in fast‑growing, transformation, or change‑oriented environments is preferred.
• Service‑oriented leader who takes pride in creating workplaces where people feel welcome and supported.
• Builds trust through accountability, collaboration, practical problem‑solving, and attention to detail.
• Approaches challenges with a hands‑on mindset while balancing employee experience, operational effectiveness, and responsible stewardship of company resources.

You and UFA. Let's Grow Together.

UFA is one of Canada's largest and most progressive agricultural co‑operatives. We're a multi‑billion‑dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we're proud to support the industries and communities that drive Western Canada's economy. We need your skills, expertise and ideas to help us keep growing.

• A Business with a Purpose - Join a member‑owned co‑operative with a mission that matters: improving the well‑being of our members, helping them feed the world, and enabling investment in local communities.
• Recognized and Rewarded for Your Performance - At UFA, success is shared. You'll own your work and be recognized for both individual and organizational results.
• Work‑Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.
• We Help Each Other Grow - Our collaborative culture fosters growth through hands‑on experience, mentorship, training, educational support, and diverse career paths.

Diversity Equity, and Belonging

At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact [e-mail].

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We thank all applicants for their interest. Only those selected for an interview will be contacted.